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Trainer on Competency Based Interview
Procurement Process :Other
Office :UNDP GSSC, Cyberjaya - MALAYSIA
Deadline :31-Jul-14
Posted on :22-Jul-14
Development Area :CONSULTANTS  CONSULTANTS
Reference Number :16947
Documents :
Terms of Reference
Financial Proposal Template
Overview : UNDP-GSSC The United Nations Development Program Global Shared Service Centre (UNDP-GSSC) officially commenced its operations at Cyberjaya, Malaysia, in January 2012. The UNDP-GSSC serves over 160 Country Offices, Regional Bureaus and Headquarters in support of the adoption of the International Public Sector Accounting Standards (IPSAS) namely in in the areas of asset management, expense management and revenue recognition. Operated by approximately 30 locally recruited staff (majority of whom are certified accountants), as well as 7 international staff, the UNDP-GSSC provides business process standardization, timely and effective transactions and value added customer services which reduces the burden of IPSAS in the Country Offices. Currently the UNDP–GSSC is undergoing an expansion plan that will provide further financial transactions and back office support to the Country Offices and Headquarters. It is embarking on an extensive recruiting process that will enable it to secure the most suitably qualified candidates that will fit with its Vision and Mission. To support this expansion of the UNDP-GSSC, a recruitment panel composed primarily of UNDP-GSSC Operational staff has been formed. This panel will be heavily involved in the selection process and to ensure a consistent approach to interviewing, which adheres to best practice and UNDP guidelines, training in interviewing skills is required. This is also a joint TOR with the World Health Organization Global Service Centre (WHO-GSC) and as the overarching UN interviewing methodology within these two UN bodies is Competency Based, training support in Competency Based Interviewing is being sought. Conducting interviews structured around competencies enables us to objectively evaluate the suitability of a candidate and improves the quality of our selection decisions. WHO-GSC The WHO Global Service Centre (GSC) provides administrative services to all staff and all WHO offices worldwide in respect of human resources, payroll, pension, procurement, accounts payable and support of specific corporate IT applications. The aim of this GSC is to serve as a global platform for the swift and reliable delivery of a comprehensive array of products and services covering all these fields. Both UNDP-GSSC and WHO-GSC seek a training provider, suitably qualified and knowledgeable in Competency based Interviewing Techniques to lead the development of these skills and knowledge within these two UN bodies. As a result of this training UNDP-GSSC and WHO-GSC expect: (a)More effective interviews will be held as interview questions are properly structured and clearly linked to required competencies;(b) Improved interview evidence will enhance the objectivity of panel decisions and decisions will be more informed;(c)Information gathered from interviews will be more consistently and systematically evaluated; (d)Improved general levels of staff awareness of interview techniques under the Competency Based methodology; To apply, please visit http://jobs.undp.org/cj_view_job.cfm?cur_job_id=48286. For clarification question, please email to procurement.my@undp.org. The reference number of this notice is MyIC_2014_044