| Overview : Purpose To provide expert support to the Ministry through developing specialized analysis and providing expert support in conducting processes related to implementation of the new change management function of MPALSG. Objective To support the creation of efficient and more effective MPALSG, capable to perform new functions in line with the legal requirements and Government priorities and effectively managing change both internally (in its own structures) and outward, as the coordinator and supervisor of the Public Administration Reform process. Background Information The MPALSG has been entrusted with the overall Public Administration Reform (PAR) coordination, whereas it is responsible for implementation of the PAR Strategy of the Republic of Serbia (2014-2016) adopted in January 2014. The PAR Strategy represents a key strategic document in the overall reform process. The initiative “Delivery for Change – Strengthening the MPALSG for a Changed Public Administration in Serbia”, funded by the Kingdom of Norway, is addressing the most demanding challenges of the PAR Strategy and its Action Plan – the management of the change inherent in the PA rightsizing process. It will provide the much needed capacity, initially guiding the MPALSG to reform itself and provide guidelines and support to other ministries in the process of their change and in the management of that change. During the previous years, the MPALSG has mainly performed its legally required administrative functions, whereas PAR leadership and management was mainly project driven, without due transfer of knowledge and capacity to the Ministry’s staff. The change management function was never performed by MPALSG either. Additionally, human capacities within the MPALSG have been weakened due to the many organizational and personnel changes that occurred during the past years. The Ministry has to adjust to change quickly and efficiently, but no change management culture exists in Serbian public administration and no support is provided to the ministries and other PA bodies when undergoing change. The MPALSG needs not only to build expertise in the large areas of competence that have been added to its portfolio, but it also needs to change the way in which it operates. This particularly means acquiring new skills to efficiently and effectively manage processes, such as strategic performance management, business process management, human capital management, change management and risk management. Project is supporting the MPALSG in its transformation into the agent of change, able to not only set new standards, guidelines and requirements for other ministries and PA bodies, but also to provide direct support to them in their own transformation. Description of Responsibilities Scope of work Specific responsibilities include: Conduct a stakeholder review to feed into a functional analysis A set of 5 focus groups consisting of various public administration bodies, employees from the operational level that will be used to determine PA expectations. This will be supplemented by a series of interviews conducted with up to 2 members of senior management from each ministry (as well as some other administrative bodies, such as the Public Policy Secretariat, SEIO, Legislative Secretariat, etc.) to assess their expectations of MPALSG. The consultant will be tasked with the following: development of detailed methodology for focus groups and semi-structured interviews with interview questions, proposal of stakeholders to be involved in the review process (all ministries, up to 10 other administrative bodies and 16 sub-national level institutions). The consultant will interview local level stakeholders, in the field, while another consultant will interview those at national level. The consultant will also conduct the initial data assessment and conclusions of all findings. Peer review will be conducted for draft documents produced by the consultant and the consultant is expected to amend the documents accordingly. Materials that the consultant is expected to contribute to inform of peer review, under the scope of work, will be provided by UNDP. Duties, responsibilities and key milestones The consultant is responsible for the following deliverables: Output 1: Written contribution to the draft New Rulebook on Internal Organisation and Job Classification of the MPALSG and staff relocation in accordance with it (app. 3 days) by 10 June 2015; Output 2: Written contribution to the draft operational guidelines for implementing the new change management function of MPALSG, with both internal and external focus in form of peer review of draft document (app. 3 days) by 10 June 2015; Output 3: Conduct stakeholder review for 16 sub-national level stakeholders, as defined in the methodology for stakeholder review (to be provided to the consultant), app. 12 days by 23 April 2015; Output 4: Analyse all initial stakeholder review findings and draft a report (5 days) by 5 May 2015. * The timelines may be slightly adjusted once the contract is signed with the consultant in order to align with actual project implementation. All deliverables will have to be quality reviewed and approved or accepted by the UNDP Project Manager in consultations with the national partner. Competencies - Consistently ensures timeliness and quality of project work.
- Demonstrates strong oral and written communication skills.
- Evidence of ability to express ideas clearly; to work independently and in teams.
- Ability to summarize and systematize complex information and identify priorities for follow up activities.
- Shares knowledge and experience.
- Focuses on results and responds positively to feedback.
- Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.
- Demonstrates integrity by modelling ethical standards.
- Excellent understanding of the organizational and human resource legislation and practices in the Serbian administration.
- Proven experience with drafting complex analytical documents.
Qualifications - University degree in Political Science, Public Administration or other relevant field.
- MA degree in an area relevant to public administration would be considered an advantage.
- At least 8 years professional experience in the area of public administration.
- At least 5 years working in the Serbian public administration would be considered an advantage.
- Excellent speaking and writing skills in English and Serbian.
- Full computer literacy.
- Excellent communication skills.
Additional Information: - Individual Contract (IC) will be applicable for individual consultants applying in their own capacity. If the applicant is employed by any legal entity, IC would be issued upon submission of Consent letter from the employer acknowledging the engagement with UNDP.Template of General Conditions on IC could be found on: http://www.undp.org.rs/download/ic/Confirmation.docx
- Reimbursable Loan Agreement (RLA) will be applicable for applicants employed by any legal entity. Template of RLA with General Terms and Conditions could be found on: http://www.undp.org.rs/download/RLA%20with%20General%20Terms%20and%20Conditions.doc. In the case of engagement of Civil servants under IC contract modality a no-objection letter should be provided by the Government entity. The ‘no-objection’ letter must also state that the employer formally certifies that their employees are allowed to receive short-term consultancy assignment from another entity without being on “leave-without-pay” status (if applicable), and include any conditions and restrictions on granting such permission, if any. If the previous is not applicable ‘leave-without-pay’ confirmation should be submitted.
Engagement of Government Officials and Employees - Government Officials or Employees are civil servants of UN Member States. As such, if they will be engaged by UNDP under an IC which they will be signing in their individual capacity (i.e., engagement is not done through RLA signed by their Government employer), the following conditions must be met prior to the award of contract:
(i) A “No-objection” letter in respect of the individual is received from the Government employing him/her, and; (ii) The individual must provide an official documentation from his/her employer formally certifying his or her status as being on “official leave without pay” for the duration of the IC. - The above requirements are also applicable to Government-owned and controlled enterprises and well as other semi/partially or fully owned Government entities, whether or not the Government ownership is of majority or minority status.
UNDP recognizes the possibility that there are situations when the Government entity employing the individual that UNDP wishes to engage is one that allows its employees to receive external short-term consultancy assignments (including but not limited to research institutions, state-owned colleges/universities, etc.), whereby a status of “on-leave-without-pay” is not required. Under such circumstance, the individual entering into an IC with UNDP must still provide a “No-objection” letter from the Government employing him/her. The “no objection” letter required under (i) above must also state that the employer formally certifies that their employees are allowed to receive short-term consultancy assignment from another entity without being on “leave-without-pay” status, and include any conditions and restrictions on granting such permission, if any. The said document may be obtained by, and put on record of, UNDP, in lieu of the document (ii) listed above. Please note that you may upload your application documents at following the link: Home | UNDP. For more information on the application procedure please refer to the enclosed Procurement Notice. | 
