| Overview : Purpose To provide support to the Ministry in conducting change management function through providing expert advice and needs assessment and consequently preparing training programmes for MPALSG staff and special modules for the management. Objective To support the creation of efficient and more effective MPALSG, capable to perform new functions in line with the legal requirements, Government priorities and expectations of external stakeholders, and serve as a true agent of change in the Serbian PA, thus effectively managing change both internally (in its own structures) and outward, as the coordinator and supervisor of the Public Administration Reform process by 2016. Background Information The MPALSG has been entrusted with the overall Public Administration Reform (PAR) coordination, whereas it is responsible for implementation of the PAR Strategy of the Republic of Serbia (2014-2016) adopted in January 2014. The PAR Strategy represents a key strategic document in the overall reform process. The initiative “Delivery for Change – Strengthening the MPALSG for a Changed Public Administration in Serbia”, funded by the Kingdom of Norway, is addressing the most demanding challenges of the PAR Strategy and its Action Plan – the management of the change inherent in the PA rightsizing process. It will provide the much needed capacity, initially guiding the MPALSG to reform itself and provide guidelines and support to other ministries in the process of their change and in the management of that change. During the previous years, the MPALSG has mainly performed its legally required administrative functions, whereas PAR leadership and management was mainly project driven, without due transfer of knowledge and capacity to the Ministry’s staff. The change management function was never performed by MPALSG either. Additionally, human capacities within the MPALSG have been weakened due to the many organizational and personnel changes that occurred during the past years. The Ministry has to adjust to change quickly and efficiently, but no change management culture exists in Serbian public administration and no support is provided to the ministries and other PA bodies when undergoing change. The MPALSG needs not only to build expertise in the large areas of competence that have been added to its portfolio, but it also needs to change the way in which it operates. This particularly means acquiring new skills to efficiently and effectively manage processes, such as strategic performance management, business process management, human capital management, change management and risk management. Project is supporting the MPALSG in its transformation into the agent of change, able to not only set new standards, guidelines and requirements for other ministries and PA bodies, but also to provide direct support to them in their own transformation. Description of Responsibilities Scope of work In synergy with the Management Training Program being organized under a different component of the project, the consultant is expected to deliver a set of 4 one-day workshops (organized in Government premises) for MPALSG managers focusing on development of soft skills, such as time management, team building and motivation, etc. These are the general skills needed for every manager, especially in the context of very limited resources and significant pressures and workload. Duties, responsibilities and key milestones The consultant is responsible for the following deliverables: Output 1: Training needs assessment for MPALSG managers produced, curriculum for 4 one-day workshops for MPALSG managers’ soft skills development prepared (app. 8 days) by 10 May 2015; Output 2: 4 one-day workshops for MPALSG managers’ soft skills development delivered (app. 4 days) by 1st week of June 2015. * The timelines may be slightly adjusted once the contract is signed with the consultant in order to align with actual project implementation. All deliverables will have to be quality reviewed and approved or accepted by the UNDP Project Manager in consultations with the national partner. Competencies - Consistently ensures timeliness and quality of project work.
- Demonstrates strong oral and written communication skills.
- Evidence of ability to express ideas clearly; to work independently and in teams.
- Ability to summarize and systematize complex information and identify priorities for follow up activities.
- Shares knowledge and experience.
- Focuses on results and responds positively to feedback.
- Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.
- Demonstrates integrity by modelling ethical standards.
- Excellent communication and inter-personal skills.
Qualifications - University Degree (medicine-psychiatry, psychology, or other relevant discipline).
- Specialization in coaching (life coaching, business coaching) would be considered an advantage.
- At least 10 years professional experience in training, life coaching.
- Proven experience in life and business coaching with renowned clients/ target groups.
- Proven experience in designing and delivering soft skills trainings and/or workshops.
- Excellent training skills.
- Full computer literacy.
Additional Information: - Individual Contract (IC) will be applicable for individual consultants applying in their own capacity. If the applicant is employed by any legal entity, IC would be issued upon submission of Consent letter from the employer acknowledging the engagement with UNDP.Template of General Conditions on IC could be found on: http://www.undp.org.rs/download/ic/Confirmation.docx
- Reimbursable Loan Agreement (RLA) will be applicable for applicants employed by any legal entity. Template of RLA with General Terms and Conditions could be found on: http://www.undp.org.rs/download/RLA%20with%20General%20Terms%20and%20Conditions.doc. In the case of engagement of Civil servants under IC contract modality a no-objection letter should be provided by the Government entity. The ‘no-objection’ letter must also state that the employer formally certifies that their employees are allowed to receive short-term consultancy assignment from another entity without being on “leave-without-pay” status (if applicable), and include any conditions and restrictions on granting such permission, if any. If the previous is not applicable ‘leave-without-pay’ confirmation should be submitted.
Engagement of Government Officials and Employees - Government Officials or Employees are civil servants of UN Member States. As such, if they will be engaged by UNDP under an IC which they will be signing in their individual capacity (i.e., engagement is not done through RLA signed by their Government employer), the following conditions must be met prior to the award of contract:
(i) A “No-objection” letter in respect of the individual is received from the Government employing him/her, and; (ii) The individual must provide an official documentation from his/her employer formally certifying his or her status as being on “official leave without pay” for the duration of the IC. - The above requirements are also applicable to Government-owned and controlled enterprises and well as other semi/partially or fully owned Government entities, whether or not the Government ownership is of majority or minority status.
UNDP recognizes the possibility that there are situations when the Government entity employing the individual that UNDP wishes to engage is one that allows its employees to receive external short-term consultancy assignments (including but not limited to research institutions, state-owned colleges/universities, etc.), whereby a status of “on-leave-without-pay” is not required. Under such circumstance, the individual entering into an IC with UNDP must still provide a “No-objection” letter from the Government employing him/her. The “no objection” letter required under (i) above must also state that the employer formally certifies that their employees are allowed to receive short-term consultancy assignment from another entity without being on “leave-without-pay” status, and include any conditions and restrictions on granting such permission, if any. The said document may be obtained by, and put on record of, UNDP, in lieu of the document (ii) listed above. Please note that you may upload your application documents at following the link: Home | UNDP. For more information on the application procedure please refer to the enclosed Procurement Notice. | 
