Overview : Bacground: The crisis in Yemen is resulting in massive population displacement and growing humanitarian and livelihoods needs. Within the framework of the SHARP and the UNDP Response to the Yemenn Crisis, UNDP is using the direct implementation modality for: - Emergency employment for improved service delivery and restoration and repair of basic infrastructure
- Emergency support for restoration of disrupted livelihoods
- Emergency support for vulnerable groups including women headed household and people with disabilities
- Enhancing national and local capacities for community resilience
- Coordination for Early Recovery and Livelihoods
To achieve the above mentioned results, national and international consultants and support personnel will have to be recruited to assist in the implementation of UNDP projects in the field. On the other hand, UNDP also provides operations services to other UN agencies, including UNOCHA, which will also rely on this modality to carry out its humanitarian coordination activities in various governorates. Accordingly, UNDP Yemen intends to establish a Long Term Agreement (LTA) for the provision of Consultancy and Support Personnel Services with one or more qualified services providers (per each LOT), which will be signed initially for one year, with six month probation period. The LTA will be extended for an additional two years, subject to satisfactory performance. The Services both national and international are required inside Yemen and shall include deployment of contracted individuals in all governorates based on needs basis with possible travel within and outside the country to accomplish the tasks assigned. The expected UNDP expenditure (volume for services sought) is around USD 300,000 for three years period. However, UNDP does not guarantee that the mentioned volume will be channeled through a service provider(s), during the term of Long Term Agreement. - GENERAL OBJECTIVE
UNDP is looking for a suitably qualified and experienced company(s) (hereinafter referred to as “Contractor”), which can recruit and deploy qualified and experienced national and international consultants and support personnel to assist in delivering activities in the various governorates of Yemen (hereinafter referred to as “Services”) Depending on needs, Services shall be separated into two categories: Local Consultancy and Support Personnel Services (LCSPS) and International Consultancy Services (ICS). International and Local (Yemenn Nationals) Consultancy and Support Personnel Services shall be assigned different LOTs references, and accordingly, separate Lots award shall be applied as follows: - Lot A: Local Consultancy and Support Personnel Services.
- Lot B: International Consultancy Services.
- OBJECTIVE:
UNDP intends to identify qualified local and international Companies to provide support personnel and consultants (national & international) to support the implementation of field activities across the country. Based on the results of the competitive process, UNDP will sign one or two Long Term Agreement(s) (hereinafter referred as “Agreement”) under each of the given Lots for the provision of the above mentioned services. Proposal(s) which obtain the highest combined (Technical + Financial) score will be considered. The first in the rank shall be considered (Primary Service Provider) and the second in rank shall be considered (Secondary Service Provider). - CONTRACTOR’S RESPONSIBILITIES:
The Contractor shall be responsible for the complete set or parts of actions necessary for provision of the requested Consultancy and Support personnel services: (1) deployment including mobilization and travel arrangements, where applicable, and provision of minimum security requirements, and logistical support (office premises, workstations, etc); (2) full-time HR administration including contracts, basic entitlements (insurance package, national social security system, leave, travel and transportation costs, etc.) and payroll services; (3) performance monitoring of all contracted Consultants / Support personnel in close consultation with the most senior personnel nominated in the governorate and/or UNDP appointed staff namely for substantive/ technical performance and follow up on any issues or concerns that arise during assignments. UNDP expects that the Contractor’s services shall include, but not limited to, the following: - Recruitment services:
- An efficient, merit based service, including sourcing and short-listing of suitable candidates as per TOR provided by UNDP.
- Provision of initial briefing / induction on the duty station, as applicable.
- Travel, Visa and transportation
- Arrangement of transit and initial entry visa(s) to Yemen for international consultants, extension (where necessary) of visas and residency permits;
- Please note: Whenever necessary and possible, UNDP will provide assistance to the Contractor in obtaining visa and residency permit for the Contracted International Consultants. If such services provided by UNDP, the service provider should not claim service fee.
- The contractor will provide travel arrangement services to all consultants. Expenses will be reimbursed in line with UNDP Travel rules and regulation not to exceed the most direct economic route. If contracted individuals wish to travel on Business Class, they shall bear the air ticket payment difference.
- Please note: Whenever necessary and possible, UNDP will provide assistance to the Contractor with regards to travel arrangements. If such services provided by UNDP, the service provider should not claim service fee.
- In-country transportation shall be managed by the Contractor and costs reimbursed by UNDP on use basis as authorized by the most senior field personnel.
- Office premises:
The contractor will provide suitable office space furnished with proper office equipment and furniture for the contracted individuals, at reasonable cost in the relevant city and as agreed upon with UNDP. Cost will be reimbursed by UNDP, as applicable. - IT and Communications:
- The contractor will provide the necessary IT and computer support for contracted individuals deployed to the field. This would ordinarily include laptop computers, 3G, internet connection in the office (wherever possible), access to shared network printers and networked file backup and data storage.
- In the event that contracted individuals are co-located in UN premises and want to use their personal devices, they may only be connected to the UN network after being fully tested and accepted by respective IT Department following the removal of administrative rights on the device.
- The contractor will provide the contracted individuals with means of communication for work-related purposes, namely: a) pre-paid SIM cards for mobiles / telephone support (mobile phones should not be provided); b) scratch cards for mobile phones, to be provided only for the authorized limit, defined by UNDP for the relevant function.
- Title to any equipment and supplies provided to contracted individuals shall rest with UNDP and any such equipment shall be returned to UNDP at the conclusion of the Call-Off Contract, when no longer needed, or at UNDP's request. Such equipment, when returned to UNDP, shall be in a workable condition, subject to normal wear and tear. The contracted individual(s) shall be liable to compensate for equipment damaged or degraded beyond normal wear and tear.
- Accommodation
- The Contractor will arrange secure accommodation for International Contracted Individual(s). It shall be the International Contracted individual’s responsibility to cover the related expenses for accommodation and food, as s/he will be paid Per Diem (living allowance) in line with UNDP rates.
- Insurance
- Provide social security insurance to nationally recruited personnel as per the Yemenn Labour Law relevant provisions. In case, the individual is already registered in the Yemenn National Social Security system, the corresponding entitlement will be monetized and s/he will be responsible for continuing payments to the relevant authorities (ex. engineers, etc.).
- Arrange adequate insurance for national and international personnel covering:
- Injury, death and disability insurance resulting from Malicious Acts.
- Health insurance including medical evacuation, in case of international consultants.
- Life insurance.
- Security
- For each governorate, the Company will review the local security conditions and adapt its security measures accordingly.
- The company is fully liable for the safety of the contracted individual(s).
- The contractor shall keep UNDP informed about any security situation changes on the areas of assignment/operations.
- The Contractor, its consultants, support personnel, agents, employees, subcontractors or independent contractors shall not be subject to UN security rules in Yemen or any other Country the selected candidate is required to travel to and UNDP under no circumstances shall be held responsible for their security. The Contractor shall be responsible for undertaking the measures and arrangements considered as appropriate and necessary for the security and safety of all deployments under the prospective Agreement and Call-Off Contract(s).
- Other services
- HR Administration services including contracts, basic entitlements and payroll services.
- Annual/sick and maternity leave for support personnel as per Yemenn Labour Law
- Performance monitoring of all contracted Consultants / Support personnel in close consultation with the most senior personnel nominated in the governorate and/or UNDP appointed staff namely for substantive/ technical performance and follow up on any issues or concerns that arise during assignments.
For special assignments the Contractor shall be responsible for obtaining necessary permits and customs clearance of any equipment and personal belongings. UNDP will not be held liable or assist in obtaining permits or clearance. - UNDP’S RESPONSIBILITIES:
UNDP will provide the profiles needed and corresponding terms of reference (TOR) for the consultant and/ or support personnel needed. UNDP will cover the below specified costs incurred by contractors, based on submission of invoices for provided services. The costs of the following services will be covered by UNDP: - Fess of national /international consultants and support personnel;
- Health and Life insurance;
- Social security for national personnel;
- Visa costs;
- Abroad and In-country travel related expenses (subject to prior approval by UNDP). Travel costs which include ticket will be also paid in accordance with UNDP travel guidelines, where the applicable costs will be most economic, direct route. Business class tickets will not be considered, if the contracted individuals wish to buy a business class ticket, the difference of ticket amounts will be covered by the contracted individuals.
- In-country travel (ground) and transportation costs; this shall be managed by the Contractor and costs reimbursed by UNDP on use basis as authorized by the most senior field personnel;
- Office equipment and furniture (if not provided by UNDP);
- Rent of office premises (if not provided by UNDP);
- ICT equipment;
- Communications expenses, subject to prior approval by UNDP;
- Per Diem (subject to prior approval by UNDP). UNDP will provide the per diem rates applicable to international and national personnel;
- Security related expenditures. Any security related expenditures, as well as any other reimbursable expenditures (rent, transportation, etc.) should be discussed and approved by UNDP prior to implementation ;
- Contractor’s service fee.
All Reimbursable expenses shall be reflected in the contract and shall be paid on actual not to exceed the given amount in the contract on submission of the contractor’s monthly invoice and all original supporting documents to the respective original invoices. Technical specifications for equipment and maximum price reimbursable limits are provided in Annex III to TOR. - Travel, Visa and transportation
- Whenever necessary and possible, UNDP will provide assistance to the Contractor in obtaining visa and residency permit for the Contracted International Consultants.
- Whenever necessary and possible, UNDP will provide assistance to the Contractor with regards to travel arrangements.
- Wherever applicable, Consultants/ support personnel should sign a UN liability form every time s/he uses a UN vehicle (armoured vehicles or other).
- Office premises and ICT equipment
- Where contracted consultants and support personnel are collocated in UN premises, access to existing office equipment, network, printers and internet will be provided.
- In the event that contracted individuals want to use their personal devices they may only be connected to the UN network after being fully tested and accepted by respective UNDP IT Department following the removal of administrative rights on the device.
- Security
- UNDP will share the latest available UN Security Advisory covering the security situation in areas of the assignment with the Contractor and/ or recruited staff. However, UNDP shall not be held liable in case of any incorrect information and/or possible consequences. It is the Contractor’s responsibility to verify all the received information.
- UNDP will issue ID cards to all contracted individuals to facilitate their assignment.
Please note: In case of provision of any of above services by UNDP, the service provider should not claim service fee. - Based on the written request of UNDP
- Utilization of vehicles is subject to UNDP Security rules and regulations.
- Subject to UNDP rules and regulations.
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