| Overview : The identified organisation will develop and manage a platform that will allow the Common Feedback Project to directly close the feedback loop with affected communities, in particular: respondents to the Community Perception Surveys. The platform will send automated voice messages to groups of respondents, based on their identified communications needs. The platform will support messages in a variety of languages, it will store these messages, allow for the creation of groups of respondents to be targeted by differences messages and it will support usage statistics in order to help the CFP team understand the extent to which these messages are closing the information loop with survey respondents. The Common Feedback Project team will be able to access and use the platform; however, day-t0-day management of its functionality will lie with the vendor who builds and hosts the platform. Specifically, the selected organization is expected to complete the following outputs: Development of mobile feedback platform, customized for CFP, capable of storing and sending messages to various groups of contacts, in different languages. Training to CFP staff on use of platform. Management of platform, including scheduling and sending out messages, organizing and storing messages. Dissemination of 2000-5000 automated messages to mobile phones throughout the affected districts monthly. Report usage statistics in analytic reports to CFP on a monthly basis.
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