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Provision of Monthly Printer Preventive Maintenance Service for 4 Units HP M880 Printers
Procurement Process :RFQ - Request for quotation
Office :UNDP Country Office - IRAQ
Deadline :15-Aug-17
Posted on :06-Aug-17
Development Area :IT / COMPUTERS  IT / COMPUTERS
Reference Number :39885
Link to Atlas Project :
00050946 - Common Premises and Services
Documents :
RFQ119/17
Overview :

Dear Sir / Madam:

UNDP would like to enter into a Long-Term Agreement (LTA) with a company that can Provide Monthly Printer Preventive Maintenance Service;  and Supply of Original/Genuine Spare Parts for 4 units HP M880 Printers located in the UN Compound, Erbil, Iraq, formalized through the issuance of a Purchase Order (PO).  As a company known to have this capability, we are therefore writing you to invite you to participate in this opportunity.

We kindly request you to submit your quotation, as detailed in Annex 1.  When preparing your quotation, please be guided by the form attached hereto as Annex 2. 

Quotations may be submitted on or before 1700 hours, August 15, 2017 Baghdad Local Time and via e-mail or courier to the address below:

United Nations Development Programme

RFQ No. 119/17

UNDP Iraq

Attention: Mary Gemme Montebon – Procurement Consultant

Iraq, Erbil, UNAMI Compound, Airport Road

Or

Via email:  bids.iraq@undp.org

Quotations submitted by email must be limited to a maximum of 5MB, virus-free and no more than [indicate number]email transmissions.  They must be free from any form of virus or corrupted contents, or the quotations shall be rejected. 

It shall remain your responsibility to ensure that your quotation will reach the address above on or before the deadline.  Quotations that are received by UNDP after the deadline indicated above, for whatever reason, shall not be considered for evaluation.  If you are submitting your quotation by email, kindly ensure that they are signed and in the .pdf format, and free from any virus or corrupted files.

Please take note of the following requirements and conditions pertaining to the supply of the abovementioned good/s: 

Delivery Terms

[INCOTERMS 2010]

(Pls. link this to price schedule)

☒DAP UNDP Office, UNAMI Compound, Airport Road, Erbil, Iraq for the spare parts

    

Customs clearance, if needed, shall be done by:

NOT APPLICABLE

Exact Address/es of Delivery Location/s (identify all, if multiple)

UNDP Office Erbil, UNAMI Compound, Airport Road, Erbil City, Iraq.

Latest Expected Response Time (if response time exceeds this, quote may be rejected by UNDP)

 

Note:  There are different response times for the different services required in this RFQ

☒ 1 day from the issuance of the Purchase Order (PO) for the supply of consumables;

☒ 3 days from issuance of PO for spare parts;

☒ maximum 3 hours from receipt of official request for troubleshooting and replacement of parts;

☒ monthly preventive maintenance service follows a regular schedule as agreed upon

☒ As per Delivery Schedule attached [if delivery will be staggered]

Time :  During office hours, anytime from Sunday to Thursday

Time Zone of Reference :  Baghdad local time

Preferred

Currency of Quotation

☒United States Dollars

Deadline for the Submission of Quotation

Tuesday, August 15, 2017, 17:00 hours (+03:00 GMT)

All documentations, including catalogs, instructions and operating manuals, shall be in this language

☒ English       

 

 

Documents to be submitted

☒ Duly Accomplished Form as provided in Annex 2, and in accordance with the list of requirements in Annex 1;

☒ Duly Accomplished Form with the company background information as provided in Annex 3;

☒Company Profile (brief description/background of the company)

☒ Written Self-Declaration of not being listed in the UN Security Council 1267/1989 list, UN Procurement Division List or other UN Vendor Ineligibility List;

Available at: http://www.un.org/sc/committees/1267/pdf/1267_guidelines.pdf

 

Period of Validity of Quotes starting the Submission Date

☒ 90 days      

In exceptional circumstances, UNDP may request the Vendor to extend the validity of the Quotation beyond what has been initially indicated in this RFQ.   The Proposal shall then confirm the extension in writing, without any modification whatsoever on the Quotation. 

Partial Quotes

☒ Not Permitted

Payment Terms

☒ Monthly payments after completion of regular maintenance service; 100% payment upon acceptance of spare parts in good condition

Liquidated Damages

NOT APPLICABLE

 

Evaluation Criteria

☒ Technical responsiveness/Full compliance to specifications and requirements, and lowest price

☒ Full acceptance of the PO/Contract General Terms and Conditions

☒ Authorized HP maintenance service provider (Please submit certification.)

☒ Non-acceptance of the terms of the General Terms and Conditions (GTC) shall be grounds for disqualification from this procurement.

UNDP will award to:

☒ One supplier

Type of Contract to be Signed

☒ Purchase Order

Special conditions of Contract

NOT APPLICABLE

Conditions for Release of Payment

☒ Written Acceptance of Goods and Services based on full compliance with the RFQ requirements

Annexes to this RFQ

☒ Technical Specifications of the items (Annex 1)

☒ Form for Submission of Quotation (Annex 2)

☒ Offer to Comply with Other Conditions and Related Requirements Form (Table 1)

☒ Company Background Information Form (Annex 3)

☒ General Terms and Conditions / Special Conditions (Annex 4).

Contact Person for Inquiries

(Written inquiries only)

Mary Gemme Montebon

Procurement Consultant

mary.gemme.montebon@undp.org

Any delay in UNDP’s response shall be not used as a reason for extending the deadline for submission, unless UNDP determines that such an extension is necessary and communicates a new deadline to the Proposers.

Goods offered shall be reviewed based on completeness and compliance of the quotation with the minimum specifications described above and any other annexes providing details of UNDP requirements.

The quotation that complies with all of the specifications, requirements and offers the lowest price, as well as all other evaluation criteria indicated, shall be selected.  Any offer that does not meet the requirements shall be rejected.

Any discrepancy between the unit price and the total price (obtained by multiplying the unit price and quantity) shall be re-computed by UNDP.  The unit price shall prevail and the total price shall be corrected.  If the supplier does not accept the final price based on UNDP’s re-computation and correction of errors, its quotation will be rejected. 

After UNDP has identified the lowest price offer, UNDP reserves the right to award the contract based only on the prices of the goods in the event that the transportation cost (freight and insurance) is found to be higher than UNDP’s own estimated cost if sourced from its own freight forwarder and insurance provider. 

At any time during the validity of the quotation, no price variation due to escalation, inflation, fluctuation in exchange rates, or any other market factors shall be accepted by UNDP after it has received the quotation.   At the time of award of Contract or Purchase Order, UNDP reserves the right to vary (increase or decrease) the quantity of services and/or goods, by up to a maximum twenty five per cent (25%) of the total offer, without any change in the unit price or other terms and conditions. 

Any Purchase Order that will be issued as a result of this RFQ shall be subject to the General Terms and Conditions attached hereto.  The mere act of submission of a quotation implies that the vendor accepts without question the General Terms and Conditions of UNDP herein attached as Annex 3.

UNDP is not bound to accept any quotation, nor award a contract/Purchase Order, nor be responsible for any costs associated with a Supplier’s preparation and submission of a quotation, regardless of the outcome or the manner of conducting the selection process.

Please be advised that UNDP’s vendor protest procedure is intended to afford an opportunity to appeal for persons or firms not awarded a purchase order or contract in a competitive procurement process.  In the event that you believe you have not been fairly treated, you can find detailed information about vendor protest procedures in the following link:

http://www.undp.org/content/undp/en/home/operations/procurement/protestandsanctions/

UNDP encourages every prospective Vendor to avoid and prevent conflicts of interest, by disclosing to UNDP if you, or any of your affiliates or personnel, were involved in the preparation of the requirements, design, specifications, cost estimates, and other information used in this RFQ. 

UNDP implements a zero tolerance on fraud and other proscribed practices, and is committed to identifying and addressing all such acts and practices against UNDP, as well as third parties involved in UNDP activities.  UNDP expects its suppliers to adhere to the UN Supplier Code of Conduct found in this link: http://www.un.org/depts/ptd/pdf/conduct_english.pdf

Thank you and we look forward to receiving your quotation.

Sincerely yours,

Victor Machoka

Head, Procurement Unit                                         

August 2, 2017