Overview : The United Nations Development Programme (UNDP) is the global development network of the United Nations system that is on the ground in about 170 countries, with its Headquarters in New York, USA. The Bureau for Management Services (BMS) is a central Bureau tasked with the development of corporate strategies, policies, tools and systems in key cross-cutting management areas. In support of UNDP's current Strategic Plan, the Service Delivery Model adopted by the Bureau of Management (BMS) aims to provide integrated, effective, and customer focused services. The Office of Financial Resources Management (OFRM) is an integral part of BMS’ new service delivery model in charge of the Global Finance function. There is an opportunity for OFRM to drive with its clients the resolution of some of the key challenges, to deliver an overall efficient, effective and adaptable global Finance Service Delivery Model. Reporting to the Chief, Finance Business Advisors, OFRM, the Individual Contractor (National Consultant) will help with the design and specifications for an OFRM service tracker system by analyzing OFRM’s service delivery model and its integration and utilization. The design should be consistent with the available UNDP corporate platforms and tools e.g. Oracle CX, Cisco IP telephony, Office 365, and PowerBI for analytics and reporting. Further details are available in: https://jobs-admin.undp.org/cj_view_job.cfm?job_id=75300 |