| Overview : In June 2014 UNDP adopted mandatory Social and Environmental Standards (SES) for all of UNDP’s projects and programmes effective 1 January 2015. The objectives of the Standards are to: - Strengthen the social and environmental outcomes of UNDP projects;
- Avoid adverse impacts to people and the environment affected by projects;
- Minimize, mitigate, and manage adverse impacts where avoidance is not possible;
- Strengthen UNDP and partner capacities for managing social and environmental risks; and
- Ensure full and effective stakeholder engagement, including through a mechanism to respond to complaints from project-affected people.
The Standards will be underpinned by an Accountability Mechanism with two key components: - A Compliance Review to respond to claims that UNDP is not in compliance with applicable environmental and social policies; and
- A Stakeholder Response Mechanism (SRM) that ensures individuals, peoples and communities affected by projects have access to appropriate grievance resolution procedures for hearing and addressing project-related complaints and disputes.
The Stakeholder Response Mechanism helps project-affected stakeholders, governments and other partners jointly resolve concerns and disputes. It is available when Implementing Partner and UNDP project-level stakeholder engagement processes have not successfully resolved issues of concern. UNDP Country Office management normally leads in Stakeholder Response; a headquarters function also supports the SRM. The Stakeholder Response Mechanism can help affected people, government agencies, and other project and program stakeholders, start or restart dialogue, facilitate discussions, mediate disputes, enhance understanding of the facts, and undertake other activities that might help resolve concerns and disputes. Objective The purpose of this procurement exercise is to contract an individual consultant who support the ongoing set up and implementation of UNDP’s Stakeholder Response Mechanism. Details are provided in terms of Reference as advertised on UNDP job site: https://jobs.undp.org/cj_view_job.cfm?cur_job_id=75729 Interested bidders are requested to submit their application using the following link: https://jobs.undp.org/cj_view_job.cfm?cur_job_id=75729 as per the instruction in the notice and using templates provided. Any request for clarification must be sent by email to cpu.bids@undp.org. The UNDP Central Procurement Unit will respond by email and will send written copies of the response, including an explanation of the query without identifying the source of inquiry, to all applicants. | 
