Procurement Notices

Background

UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls ; the empowerment of women ; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.

Scope of work :

The Potential Company will be required to provide services for UN Women Bangladesh office as per requirement :

• Security Superviser
• Security Guards
• Receptionist (Female prefer)
• Cleaner & Messenger

Duties & responsibilities (rules of engagement) of the 'Security Personnel' including the action plan of the embedded security staffs are mentioned below :

General Requirement

• Security Personnel' shall be properly trained and licensed, in accordance with local law, to perform security services. 10 years experience of firm’s operations as Security Company.
• 10 years of Firm's operation as Security Company completed with valid Trade License, TIN, VAT & other relevant up-to-date documents.
• Managment Group have to be 12 years experience in similar field.
• The 'Security Guard Company' must obtain necessary police verification of all the security personnel well in advance of assignment to perform services under this contract. The names of the 'Security Personnel' shall be shared with 'UN WOMEN Security Focal Point (SFP)' for further verification if needed.
• Kindly share your on going client list.
• 'Security Personnel' shall be uniformed and wear appropriate identification badges as approved
• The Security Supervisors, Receptionist and Security Guards shall be able to speak working English in order to be able to communicate as required
• The 'Guard Force' will have to carry out day to day security operations including but not limited to searching of personnel and packages as required. Verification of identification, visitor control and other access control issues will have to be handled by them as needed
• All 'Security Personnel' must be the employees of the security company (not temporary contracted personnel).
• All security personnel should be in appropriate physical and mental state so as to be able to deliver the best possible services of the contract. The security guard company will have to ensure proper rotation of the duties AS NEEDED. As such, the 'Security Personnel Duty Roster' must be submitted daily to authorize SFP of the office for verification and further instructions (if any).
• The Potential Company will 'Inspect the Guard Posts' a minimum of once daily and immediately implement any observable measures for improvement. The contractor should provide 'On the Job Training' for all security personnel both prior to being deployed and at least quarterly after deployment/ as needed.
• 
   Potential 'Security Guard Company' must have a systematic reporting procedure on current risk/ threat analysis including any other factors/ situation having effect on safety and security of the personnel and offices for the UN WOMEN Offices. The contractor should make suggestions to UN WOMEN SFP and the authorized SFP of the office well in advance on possible measures to be taken for any special occasion/ events with security implications for personnel and premise.
• 'Security Supervisor' shall ensure that security personnel perform their duties as designated by the authorized SFP of the office.
• 'Security Personnel' will ensure that any person removing equipment from the office premise present's equipment and valid document with authorized signature which permits removal of that particular equipment. The gate passes will be submitted to authorize SFP of the office/ as per SOP. This is to be done for record keeping, verification/scrutiny.
•  'Security Personnel' at the reception (Pedestrian Access Control Area) will ensure that any and all visitors coming inside Office Premise to visit/ meet any staff are respectfully searched as per set access control guideline irrespective of their identity. They must ensure that the visitors are escorted by the person they are visiting. Visitors must be issued with visitor identification card and will be wearing the visitor identification card visibly. They will also verify and oversee all vendors and support staff authorized to provide different services for the Office Premise during/ after working hours as needed. All such, staff must be issued with appropriate identification card by the office and that must be displayed visibly.
•  Daily newspapers brought to the Office Premise shall be received at the reception and shall be handed over to person responsible for this.
•  'Security Supervisor/ Guard' shall in no case allow entry into the premises any visitor who does not have an appointment. In such case, they must ensure by telephone with the person to be visited that the person should be allowed access. In case the intended staff cannot be contacted, access will not be granted unless requested by any staff inside the office.
• The 'Security In charge' of the 'Security Guard Company' will closely monitor serviceability of the existing communication systems at posts and reception area, train guards on communication systems, and encourage them to use communication facilities for security purposes. For any difficulties, security in charge must contact authorize SFP of the office immediately to resolve the issue and keep the communication channel functional.
• The Potential 'Security Guard Company' will have to investigate any theft, burglary, break-in or unusual act if that involves personnel of his company and will submit report to authorize SFP of the office and UN WOMEN SFP within 24 hours of the incident
•  In case of building evacuation is ordered during any disaster/ contingency, Security Inspector/ Supervisor of the potential 'Security Guard Company' with the help of security personnel on duty will follow the instructions set in SOP or as received from authorize SFP of the office and UN WOMEN SFP. They will not allow any unauthorized person to enter the premises during such evacuation.
•  In case of any stranger/ intruders/ visitor, Security guards/ Supervisor of the 'Security Guard Company' with the help of security personnel on duty will behave polite ; listen carefully to their requests and inform that their requests are going to be forwarded to appropriate UN Official. By all means, they will try to keep intruders in lobby and won't allow them to enter in any other parts of the office and will follow instruction received from authorize SFP of the office and UN WOMEN SFP.
•  Potential 'Security Guard Company' contractor is to ensure through security supervisor or as appropriate that post orders are written clearly and are available with all posts. Guards must know, understand and implement those posts orders.
•  All SOPs and 'Post order' must be provided in writing by the potential 'Security Guard Company' to UN WOMEN for vetting prior to implementation. This will also be applicable for any amendments to practiced orders.
• Potential 'Security Guard Company' contractor shall have weekly and as required meetings with authorize SFP of the office and UN WOMEN SFP to discuss issues and for decisions on importante issue.
•  Potential 'Security Guard Company' contractor will also provide weekly report to UN WOMEN SFP highlighting incident or major issues/ concerns and covering security related issues.
• Potential 'Security Guard Company' contractor will have to understand clearly and convey to Security guards/ Supervisor that he receives all regular operational instructions directly in writing or verbally on ad hoc basis, on urgent issues or in case of emergency from UN WOMEN.
•  Potential 'Security Guard Company' contractor will have to perform any other duties assigned by UN WOMEN operations which forms part of security management and operational support.
•  Potential 'Security Guard Company' contractor must arrange required initial training/ refresher training for capacity building of the Guard Force to attain required qualification to perform the functions mentioned herein.
• Potential 'Security Guard Company' must employ adequately trained person for different positions as necessary to attend the tasks mentioned against each appointment.
•  One of the requirements for UN is to maintain a 'Gender Balance' for its employees. The potential 'Security Guard Company' must make all efforts to meet this requirement.
•  Potential 'Security Guard Company' must can deploy an 'Emergency Security Force' at offices with a short notice of within 24 hours. This is to meet emergency security situations and requirement of such force will not exceed 10 security personnel.
• Potential 'Security Guard Company' will be responsible for the safe custody and maintenance of equipment that are assigned to them for managing security of the office.