| Overview : UNDP has a presence of activities all over the regions of Guinea specifically in Conakry, Kankan, Nzerekore, Kindia Labe, Mamou, Farana, etc We require the Service provider to make payments to beneficiaries all over the territory of Guinea on behalf of UNDP. The solution asked for should cover the following: - CBT delivery mechanism, whereby a mechanism in this context should be considered as a (contractual) framework of financial, distribution and infrastructure SPs. A Long Term Agreement will be concluded and become binding as soon as the overall CBT delivery mechanism terms, conditions, roles and responsibilities are agreed upon with UNDP;
- CBT process including transfer, settlement and where applicable issuance of delivery instruments or mediums which carry, contain or embed financial instruments like mobile, cards, or financial wallets, and/or any other electronic financial solutions existing on the market. A financial instrument should have the meaning as defined by International Financial Reporting Standards (IAS 32). The process should also consider accounting and reporting functionalities;
- CBT data and infrastructure comprising available and ready to use technologies ranging from general CBT infrastructure solutions, general financial service infrastructure solutions like core banking and settlement systems, feature phone enabled and e-money based mobile money platforms, open and closed loop smart cards, point of sales and/or services terminals (incl. ATMs) to more advanced data transfer solutions like simless machine-to-machine communication, near- field-communication (NFC), etc.. The proposed data and infrastructure needs to have offline and online capabilities considering that UNDP operates in regions with no or very poor infrastructure and connectivity;
- CBT service and maintenance comprising infrastructure and software maintenance (including data security and privacy), data monitoring and archiving, help-desk (first-to-third level support), distribution and exchange of devices and terminals, fall back & system failure, etc.
- CBT regulatory compliance framework considering that all CBT processes, transfers and transactions and the underlying infrastructure need to be compliant with existing regulatory frameworks in various jurisdictions especially with regards to licensees granted by governments and/or authorities, taxation, Know Your Customer procedures (KYC), Anti-Money-Laundering (AML), Anti-Terror-Financing (ATF), Data and Privacy laws and mandatory security standards and/or requirements issued by various standard setters and bodies.
The solution asked for should include solutions and tools which enable and optimize the capture of beneficiary data at the point of registration (for example capture of beneficiary ID and biometric data where applicable). Moreover, the solution needs to reflect that at some point along the CBT process chain the solution needs to be (technically) linked to the UNDP beneficiary management platform. Current CBT delivery mechanism can be done as follows: Mobile enabled CBT delivery mechanisms, whereby e-money will be issued through a licensed SP and allocated to stored value accounts. Participants of mobile enabled CBT delivery mechanisms can transfer money and conduct payments through their mobile phones. A precondition to use mobile enabled CBT delivery is that all participants (beneficiaries, merchants, agents, etc.) are registered within the MNO network, have access to a telephone, a valid SIM card representing a valid telephone number and an associated (stored value) account (i.e. a mobile wallet) and last but not least GSM network availability (connectivity). Merchant or agent settlements are in general performed within the mobile money system operated by the MNO. Physical cash-in or cash-out can be done using a licensed or contracted agent or partly at the merchant or MNO benefit redemption points. Application Procedure Qualified and interested firms are requested encouraged to apply. The application should contain the following: - Brief description of the film/company featuring relevant experience and qualifications in CBTs;
- Substantive technical proposal describing how this work will be done. (NB: Please refer to the evaluation criteria highlighted in the section above when preparing your proposal).
- Financial Proposal that indicates the all-inclusive fixed total contract price, supported by a breakdown of costs that include service and or commission charges for each Cash Transfer Service.
Proposals shall be submitted on or before Thursday, November 29, 2018 via email, offres.gn@undp.org |
