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RFP - Follow-Up and Mentoring Support for Social Impact Management Training
Procurement Process :RFP - Request for proposal
Deadline :11-Jun-19
Posted on :20-May-19
Development Area :OTHER
Reference Number :55816
Link to Atlas Project :
00112984 - Accelerating Development Finance
Documents :
RFP Documents
Overview :

Follow-up support package for Social Impact Management Training “Solutions to Optimizing Value”



Globally, it is estimated that an additional US$2.4 trillion a year will be needed to achieve the Sustainable Development Goals (SDGs) across the world by 2030, with US$1.6 trillion needed globally for infrastructure financing alone.


UNDP Egypt  has implemented a first of a kind training aligning with contemporary approaches to managing impact with the aim to catalyse the impact investment ecosystem in Egypt. It also complements UNDP’s global SDG Impact Program. This program aims to empower investors and businesses with the clarity, insights, and tools required to support and authenticate their contributions to achieving the SDG’s.


The Social Impact Management Training delivered in February 2019, provided 20 management consultants with the skills and resources they need to carry out their own social impact analysis. It enabled them to create the culture and systems in place for an organization to improve their impact management. It also prepared individuals to apply for the Social Value Certificate that is applicable for an organization or project and outlined what is required by a practitioner to produce an impact or Social Return on Investment (SROI) report that can be assured by Social Value International.


Moreover, participants understood how to measure impact, but also how stakeholder-led evidence can identify where impact can be improved. This aligns with contemporary approaches to managing impact and how these can be linked to the United Nation’s Global Goals.


In this context, UNDP Egypt country office is seeking a service provider for a follow up support and mentoring package to the 20 management consultants (divided into 5 groups) that have completed Impact Management training during the month of February, 2019, and are now applying their learning in the field.


The 5-months follow-up support package will provide online support and mentoring including webinars, online video platforms, email communications and phone calls. Its main target is to help participants to better communicate to their clients, to improve the products they deliver to clients and ensure closure of their client assignments with well -defined agreed-upon products in a reasonable period, to help their clients to manage their impact in a timely manner, while understanding the benefits of impact management.


Services required


UNDP  Egypt is seeking a service provider to deliver a five-month period of online support and mentoring for the Social Impact Management Training, including the following:


  • Email communications
  • Video and phone calls
  • Small groups webinars
  • Quality management
  • Technical support
  • Project Management


The 5-months follow-up support, delivered in English, should be adapted for about 20 consultants (divided into 5 groups) that have completed the Social Impact Management training from specialists in Impact Management.



The follow-up support should tackle discussions and sessions with experts in this field, high project management skills, and follow-up in small groups where required:


  • Review and Feedback on baseline assessments
  • Review and Feedback on Qualitative data
  • Review and Feedback on Quantitative data and insights
  • Final Report of recommendations and reflections on impact management systems including next steps planning
  • Help participants to emphasize to their clients benefits of impact management 








Condition for Payment Release

Phase 1: first Webinar


Due 3 weeks after the beginning of the start of the contract

Upon start of follow-up


Review and Feedback on baseline assessments


Phase 2: Second & Third Webinar


Due 4 months after  the beginning of the start of the contract

Upon completion of Webinars 2 &3


Review and Feedback on Qualitative and quantitative data


Phase 3: Fourth Webinar


Due 5 months after beginning of start of contract- End of the the follow-up support package

Upon completion of Follow-up and mentoring support


 Final report of recommendations and reflections on impact management systems including summary of interactions with mentorees and next step planning.





Description of Requirements



Context of the Requirement


Follow-up support for Social Impact Management Training

Implementing Partner of UNDP



Brief Description of the Required Services[1]


Delivery Of Follow up support Services for Social Impact Management Training

As per TOR attached


List and Description of Expected Outputs to be Delivered


As per TOR attached



Person to Supervise the Work/Performance of the Service Provider


Innovation Lab Coordinator

Frequency of Reporting

As per TOR attached

Progress Reporting Requirements

As indicated in the TOR




Location of work

☒ online

Expected duration of work

5 months

Target start date


Latest completion date


Implementation Schedule indicating breakdown and timing of activities/sub-activities


☒ Required


Names and curriculum vitae of individuals who will be involved in completing the services


☒ Required



Currency of Proposal



Value Added Tax on Price Proposal[2]

☒ must be inclusive of VAT and other applicable indirect taxes


Validity Period of Proposals (Counting for the last day of submission of quotes)



☒ 90 days        

In exceptional circumstances, UNDP may request the Proposer to extend the validity of the Proposal beyond what has been initially indicated in this RFP.   The Proposal shall then confirm the extension in writing, without any modification whatsoever on the Proposal. 


Partial Quotes


☒ Not permitted



Payment Terms[3]





Condition for Payment Release

Phase 1: first Webinar


Due 3 weeks after the beginning of the start of the contract


Within thirty (30) days from the date of meeting the following conditions:

  1. UNDP’s written acceptance (i.e., not mere receipt) of the quality of the outputs; and
  2. Receipt of invoice from the Service Provider.

Phase 2: Second & Third Webinar



Due 4 months after  the beginning of the start of the contract

Phase 3: Fourth Webinar



Due 5 months after beginning of start of contract- End of the the follow-up support package


Person(s) to review/inspect/ approve outputs/completed services and authorize the disbursement of payment


Innovation Lab Coordinator


Type of Contract to be Signed


☒ Institutional Contract



Criteria for Contract Award


☒ Highest Combined Score (based on the 70% technical offer  and 30% price weight distribution)

☒ Full acceptance of the UNDP Contract General Terms and Conditions (GTC).  This is a mandatory criteria and cannot be deleted regardless of the nature of services required.  Non acceptance of the GTC may be grounds for the rejection of the Proposal.


Criteria for the Assessment of Proposal


Technical Proposal (70%)

☒ Expertise of the Firm (30%)

☒ Methodology, Its Appropriateness to the Condition and Timeliness of the Implementation Plan (40%)

☒ Management Structure and Qualification of Key Personnel (30%)




The expertise of the firm/ organization




The proposed Methodology, Approach and Implementation plan




The Management structure and/or qualification of  key personnel







Financial Proposal (30%)

To be computed as a ratio of the Proposal’s offer to the lowest price among the proposals received by UNDP.



UNDP will award the contract to:


☒ One and only one Service Provider


Annexes to this RFP[4]


☒ Form for Submission of Proposal (Annex 2)

☒ General Terms and Conditions / Special Conditions (Annex 3)[5]

☒ Detailed TOR [optional if this form has been accomplished comprehensively]



Contact Person for Inquiries

(Written inquiries only)[6]


Walaa Zoulfakar                                                                                                      Procurement Associate.                                                                                                  email:

Any delay in UNDP’s response shall be not used as a reason for extending the deadline for submission, unless UNDP determines that such an extension is necessary and communicates a new deadline to the Proposers.


Other Information [pls. specify]

☒ Official Address for e-submission:

☒ Format: PDF files only, password protected

☒ Password must not be provided to UNDP until the date and time of Bid Opening as indicated in No. 24

☒ Max. File Size per transmission: 25MB

☒ Max. No. of transmission : 2

☒ No. of copies to be transmitted : [1]

☒ Mandatory subject of email : Impact Management Follow up Proposal

☒ Time Zone to be Recognized: Cairo


We kindly request you to submit your Proposal for Follow-up and mentoring support for Social Impact Management Training.


Please be guided by the form attached hereto as Annex 2, in preparing your Proposal. 


Proposals may be submitted on or before Monday, June 03, 2019 and via email, courier mail to the address below:


United Nations Development Programme

World Trade Centre, 1191 Corniche El Nile Boulac, Cairo, Egypt

Walaa Zoulfakar

1191 Cornich Elnil World Trade center, 8th floor


Your Proposal must be expressed in the English, and valid for a minimum period of 90 Days


In the course of preparing your Proposal, it shall remain your responsibility to ensure that it reaches the address above on or before the deadline.  Proposals that are received by UNDP after the deadline indicated above, for whatever reason, shall not be considered for evaluation.  If you are submitting your Proposal by email, kindly ensure that they are signed and in the .pdf format, and free from any virus or corrupted files.


Services proposed shall be reviewed and evaluated based on completeness and compliance of the Proposal and responsiveness with the requirements of the RFP and all other annexes providing details of UNDP requirements.  


The Proposal that complies with all of the requirements, meets all the evaluation criteria and offers the best value for money shall be selected and awarded the contract.  Any offer that does not meet the requirements shall be rejected.


Any discrepancy between the unit price and the total price shall be re-computed by UNDP, and the unit price shall prevail and the total price shall be corrected.  If the Service Provider does not accept the final price based on UNDP’s re-computation and correction of errors, its Proposal will be rejected. 


No price variation due to escalation, inflation, fluctuation in exchange rates, or any other market factors shall be accepted by UNDP after it has received the Proposal.   At the time of Award of Contract or Purchase Order, UNDP reserves the right to vary (increase or decrease) the quantity of services and/or goods, by up to a maximum twenty five per cent (25%) of the total offer, without any change in the unit price or other terms and conditions. 


Any Contract or Purchase Order that will be issued as a result of this RFP shall be subject to the General Terms and Conditions attached hereto.  The mere act of submission of a Proposal implies that the Service Provider accepts without question the General Terms and Conditions of UNDP, herein attached as Annex 3.


Please be advised that UNDP is not bound to accept any Proposal, nor award a contract or Purchase Order, nor be responsible for any costs associated with a Service Providers preparation and submission of a Proposal, regardless of the outcome or the manner of conducting the selection process.


                UNDP’s vendor protest procedure is intended to afford an opportunity to appeal for persons or firms not awarded a Purchase Order or Contract in a competitive procurement process.  In the event that you believe you have not been fairly treated, you can find detailed information about vendor protest procedures in the following link:


                UNDP encourages every prospective Service Provider to prevent and avoid conflicts of interest, by disclosing to UNDP if you, or any of your affiliates or personnel, were involved in the preparation of the requirements, design, cost estimates, and other information used in this RFP. 


UNDP implements a zero tolerance on fraud and other proscribed practices, and is committed to preventing, identifying and addressing all such acts and practices against UNDP, as well as third parties involved in UNDP activities.  UNDP expects its Service Providers to adhere to the UN Supplier Code of Conduct found in this link :


Thank you and we look forward to receiving your Proposal.