| Overview : UNV is seeking a qualified consultant for the following consultancy: Background The UNV digital transformation project aim is to deliver a service desk and CRM solution based on SalesCloud and ServiceCloud from SalesForce. The expert is expected to contribute to implementation of the CRM and Service Desk based on Salesforce. The tasks will range from analyzing the business requirements to arrive at the best design, deciding and defining work-packages, co-ordinate with the vendor for deliverables, implement changes as and when needed, troubleshoot incident and problems, develop technical guides and share knowledge. The work will be delivered online with intermittent presence in the UNV HQ (Bonn, Germany). UNV is looking to contract an individual consultant on a Framework Agreement as an expert to provide strong technical expertise and delivery on on SalesForce (ServiceCloud, SalesCloud), and integration with the other applications in the ecosystem. For more information and how to apply follow this link; https://jobs.undp.org/cj_view_job.cfm?cur_lang=en&cur_job_id=88098 UNV looks forward to hearing from you. Queries should be sent to email Procurement@unv.org; with 0093667- Salesforce Expert (Framework Agreement) in the subject line. | 
