Procurement Notices

Emphasis on improving public services using technology and innovations was strengthened when the Bangsamoro Autonomous Region of Muslim Mindanao (BARMM) government had to deal with the COVID-19 pandemic along with other transition-related concerns such as poor quality and lack of access to public services; limited access to information and communications technology (ICT) and connectivity; lack of systematic database and updated data for planning and programming; need to improve the digital literacy of public servants and citizens; persisting challenges on gender equality, peace, and security.

Even pre-COVID-19 pandemic, the Ministry of the Interior and Local Government (MILG) have already recognized the challenge of improving public service delivery in BARMM. The MILG also understands that local government units (LGUs) are at the center of the challenge to improve local service delivery. To build the capacity of MILG, BARMM LGUs, and other Ministries and to respond to the substantial gaps in public service delivery at the local level, the Bangsamoro Government, through the MILG, forged a partnership with UNDP Philippines for the Localizing e- Governance for Accelerated Provision of Services (LeAPS) Program; that seeks to apply, where possible, the strategic framework and principles of the UNDP Bangladesh – supported Access to Information (a2i) program to the specific social, cultural and economic contexts of BARMM.

The LeAPS Program will harness the transformative power of data, digitalization, and people-centered governance to substantially improve the delivery of local public services, develop ICT capacity in civil servants and citizens and generate awareness, ease of use, and, eventually, ownership of digital tools and processes, completing a journey towards digital transformation

Twenty-two (22) digital centers with interactive call centers will be installed and deployed in different locations (LGUs and Ministries in BARMM) and as well a Data Center for MILG will be built in 2021 and 2022. These digital centers will serve as one-stop shops, providing citizens with access to various e-services through the #DigitalBangsamoro portal. The #DigitalBangsamoro Portal will provide digitized citizen-centric public services of the different LGUs and ministries in the BARMM, and these e-services will be made available through single access points while transforming into fewer paper offices built upon simplified information and service platforms. The portal will serve as the lighthouse for the service-seekers, for the BARMM citizens. Through the portal or the online platform, civil servants will be equipped with a tool to simplify access to public services thereby reducing the time, cost, and several visits (TCV) required for the BARMM citizens to have access to e-services efficiently, reliably, and securely.

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