| Overview : BACKGROUND / PROJECT DESCRIPTION Under the overall leadership and guidance of the United Nations Country Team (UNCT), the Operations Management Team (OMT) endeavours to facilitate the implementation of Delivering as One (DaO) by harmonizing operational policies of UN bodies, agencies, funds and programmes in Ethiopia. Moreover, OMT proposes and implements inter-agency initiatives to ensure quality of support services, while utilizing resources effectively. The OMT has therefore undertaken to establish a Local Consultants Roster which will include local technical experts/ consultants and Support Services[i] that the group envisages, will promote the Delivering as one initiative and will moreover, create efficiencies in the selection and deployment of local consultants and support staff across UN agencies. The services of Consultants and Support Service Staff are normally accessed in line with and through standard recruitment and Procurement practices of UN sister agencies. While there are a few agencies applying other recruitment tools, UNDP applies Procurement standards for itself as well as for several UN Agencies for which it lends administrative support. The Rosters seeks to support the range of modalities. . . . [i] Temporary Support Service staff would consist of a range to Drivers, Clerks, Admin Assistants, Plumbers, Carpenters, and Electricians. MANAGEMENT OF CONSULTANCY SERVICES The Roster Development Expert will report to the Chairperson, OMT HR Working Group with facilitation of the Common Operations Specialist at the UN Resident Coordinator’s Office (RCO), and work under the overall guidance of Chairpersons of the OMT HR Working Group.The Roster Development Expert will implement the deliverables described in this Terms of Reference (ToR) in consultation with the RCO, OMT Chairs and OMT Working Group on HR. The Consultant will not provide any substantive or operational information regarding UN’s operations activities to third parties without the written consent of UNCT. This consultancy will be administrated by the United Nations Development Programme (UNDP), and all relevant UNDP rules, policies and procedures will apply. SCOPE OF THE WORK The detailed responsibilities of the Roster Development Expert are as follows: - The Roster Development Expert will develop guidelines for operationalization of Local Consultants and Support Service Staff Rosters.
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QUALIFICATIONS OF THE SUCCESSFUL INDIVIDUAL CONTRACTOR (IC) a. Academic Qualifications: - University Master Degree in International Relations, Project Management, Human Resources, Computer Science, Knowledge Management or related field.
b. Years of experience: - 8 years of Experience in the establishment and maintenance of office systems, information science, knowledge management, system analyses and design or related;
c. Functional Competencies: - Expertise in project management;
- Expertise in knowledge management and relevant web-based software;
- Expertise in security of web enabled/based applications and collaborative software;
- Expertise in managing the design, development and implementation of web applications;
- Expertise in roster design, programming and server/database management;
- Proven experience in production of viable knowledge management platforms and if possible, strategies. If experience involves working with multiple agencies, it is desirable;
- Knowledge and experience of use of IT systems in IKM;
- Sound communication, time management and organizational skills;
- Experience in rostering (desirable);
- Understanding of the United Nations System (desirable);
d. Language and other skills: - Fluency in English, both oral and written, and national language of the duty station.
- Capacity to communicate fluently with different stakeholders and UN staffs members;
- Computer skills: Microsoft project, database management system, content management systems, web server expertise, web and multi-layer security practices;
Core Competencies a. Respect for Diversity - Works effectively with people from all backgrounds;
- Treats all people with dignity and respect;
- Treats men and women equally;
- Shows respect for and understanding of diverse points of view and demonstrates this understanding in daily work and decision-making;
- Examines own biases and behaviors to avoid stereotypical responses;
- Does not discriminate against any individual or group;
b. Communication - Speaks and writes clearly and effectively;
- Listens to others, correctly interprets messages from others and responds appropriately;
- Asks questions to clarify, and exhibits interest in having two-way communication;
- Tailors language, tone, style and format to match the audience;
- Demonstrates openness in sharing information and keeping people informed;
c. Teamwork - Works collaboratively with colleagues to achieve organizational goals;
- Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others;
- Places team agenda before personal agenda;
- Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position;
- Shares credit for team accomplishments and accepts joint responsibility for team shortcomings;
d. Client Orientation - Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view;
- Establishes and maintains productive partnerships with clients by gaining their trust and respect;
- Identifies clients’ needs and matches them to appropriate solutions;
- Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems;
- Keeps clients informed of progress or setbacks in projects;
- Meets timeline for delivery of products or services to client;
e. Compliance of the UN Core Values: - Professionalism: Knowledge and understanding of issues pertaining to UN’s work in Ethiopia, particularly in the field of information and communication technologies. Ability to identify issues, analyze and participate in the resolution of issues. Ability to engage others for data collection. Ability to apply sound judgment in the context of assignments given, and work under pressure. Shows persistence and remains calm in stressful situations. Shows pride in work and achievements, demonstrates professional competence and mastery of the subject matter. Responds positively to feedback and different points of view. Conscientious and efficient in meeting commitments, observing deadlines and achieving results.
- Planning and Organizing: Develops clear goals that are consistent with the terms defined here. Identifies priority activities and assignments, and adjusts them as required. Allocates appropriate time and resources for completing work by foreseeing risks and developing contingency plans accordingly. Monitors and adjusts plans as necessary, and uses time effectively.
- Accountability: Takes ownership of responsibilities and honors commitments. Delivers assigned tasks within prescribed time, cost and quality standards. Operates in compliance with organizational regulations and rules. Takes personal responsibility for his/her shortcomings.
APPLICATION INSTRUCTION: - Strictly follow the instructions indicated in the IC Proposal Submission Form uploaded hereto.
- Group of Individuals and/or Firms are not eligible for this consultancy assignment (open only for individual consultant).
DOCUMENTS REQUIRED: The following proposals must be prepared as per the IC Proposal Submission Instructions. The Proposals shall be submitted before application deadline July 9, 2015 via UNDP Ethiopia Secured mail address: procurement.et@undp.org - Technical Proposal in pdf
- Financial Proposal in pdf
Please note that these proposals shall be submitted to the designated secured email into two files but in one email unless both Files are Greater than 9MB file size IMPORTANT NOTE: - Failing to submit anyone of the documents stated above will automatically disqualify the candidate from further technical evaluation;
- Those prospect consultants who fail to submit both Technical and Financial proposals as per the IC Proposal Submission Form and to the designated secured email will not be further considered for evaluation.
EMAIL SUBJECT LINE WHILE SUBMITTING PROPOSAL: |
