| Overview : Section 1. Letter of Invitation Monrovia, Liberia November 11, 2016 RFP/UNDP/LBR/ADMIN/015/2016 Dear Mr./Ms.:[indicate name] The United Nations Development Programme (UNDP) hereby invites you to submit a Proposal to this Request for Proposal (RFP) for the Provision of “CALLER USER GROUP SERVICES (CUG SERVICES & PROVISION OF SCRATCH CARDS FOR THE UNDP LIBERIA COUNTRY OFFICE & PROJECTS. at the UNDP Liberia Country Offices for a Long Term Agreement for an initial One Year, extendable for additional 2 years subject to satisfactory performance as per enclosed Terms of Reference (TOR). This RFP includes the following documents: Section 1 – This Letter of Invitation Section 2– Instructions to Proposers (including Data Sheet) Section 3– Terms of Reference Section 4– Proposal Submission Form Section 5– Documents Establishing the Eligibility and Qualifications of the Proposer Section 6– Technical Proposal Form Section 7– Financial Proposal Form Section 8– Sustainable Procurement Criteria Section 9 – Contract for Professional Services, including General Terms and Conditions Your offer, comprising of a Technical and Financial Proposal, in separate sealed envelopes, should be submitted in accordance with Section 2. E-mail: bids.lr@undp.org (DO NOT COPY ANY UNDP EMAILS ADDRESSES) Courier mail on the following address: United Nations Development Programme Registry 1st Floor, Simpson Building Mamba Point, Monrovia, Liberia Attn: Aicha A. Cherif Head of Procurement UNDP, Liberia You are kindly requested to submit an acknowledgment letter to UNDP at the address Indicated above The letter should be received by UNDP no later than Friday, November 18, 2016. The same letter should advise whether your company intends to submit a Proposal. If that is not the case, UNDP would appreciate your indicating the reason, for our records. If you have received this RFP through a direct invitation by UNDP, transferring this invitation to another firm requires your written notification to UNDP of such transfer and the name of the company to whom the invitation was forwarded. Should you require further clarifications, kindly communicate with the contact person identified in the attached Data Sheet as the focal point for queries on this RFP. UNDP looks forward to receiving your Proposal and thanks you in advance for your interest in UNDP procurement opportunities. Yours sincerely, Rokya Ye Dieng DCD/OPERATIONS UNDP-LIBERIA | 
