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Business Operations Strategy Consultant
Procurement Process :Other
Office :Country Office - PHILIPPINES
Deadline :05-Dec-18
Posted on :26-Nov-18
Development Area :CONSULTANTSCONSULTANTS
Reference Number :51841
Link to Atlas Project :
Non-UNDP Project
Documents :
IC General Terms and Conditions
OFFEROR’S LETTER TO UNDP CONFIRMING INTEREST AND AVAILABILITY
Overview :

Project Description

With the 2030 Agenda for Sustainable Development at its core, the December 2017 DG report was submitted in follow-up to the report released in June 2017 entitled “Repositioning the United Nations development system to deliver on the 2030 Agenda: ensuring a better future for all” (A/72/124-E/2018/3). The report responds to the mandates, due by December 2017, set out in General Assembly resolution 71/243 on the quadrennial comprehensive policy review of operational activities for development of the United Nations system, in which the Assembly specifically called for a system-wide strategic document for collective action to support the implementation of the 2030 Agenda for Sustainable Development, and a comprehensive proposal on further improvements to the resident coordinator system.
The system-wide strategic document, produced by the United Nations Development Group, charts a path for the system to work collaboratively, building on the strengths of each entity, to accelerate its alignment with the 2030 Agenda at the country, regional and global levels.
Within this context, the OMT in Philippines has decided under the guidance of the Resident Coordinator to develop a BOS 2019-2023. The BOS will outline all inter-agency harmonization and operations activities planned to integrate in the UNDAF 2019-2023, while incorporating various operational analyses. The BOS development process will be aligned with UNDAF, with BOS priorities being developed based on the operational requirements of the UNDAF priorities.�

Scope of Work

The United Nations Country Team (UNCT) in the Philippines through the United Nations Operations Management Team (OMT) shall engage a Service Provider (referred to as “Consultant” hereafter) who will� compile and document Business Operations Strategy for the UN Agencies in Philippines based on the UNDG guidelines on Business Operations Strategy (BOS). In particular, the BOS should aim to establish close links between the newly developed UNDAF and operations, as well as reducing costs and harmonizing business activities of the UN Agencies in the Philippines through joint business initiatives. The document should serve as an easy-to-use framework to better harmonize, synchronize, monitor and manage UN’s joint business activities in the country and support the implementation of the UN Programmes in the country. It would also allow the OMT (and the UNCT) to improve monitoring, management and implementation of joint business initiatives in the medium-term and in a coherent way by establishing clear linkages with Philippines’s UNDAF 2019-2023.

Expected Outputs and Deliverables

In consultation and other forms of engagement with the UNCT, OMT, other relevant stakeholders, the Consultant shall produce a draft BOS to include:

  • Facilitate an OMT retreat with its members to dsicuss BOS opportunities, template and guidelines.
  • Operations Analysis: in close cooperation with the OMT members, defines and compiles the results focus and prioritizes the results areas according to the outcome of costs and benefit analysis for each suggested business solution, includes Baseline Analysis, Needs & opportunities Analysis, Requirements Analysis, Cost Benefit Analysis and Prioritization.
  • Business Operations Results Framework (with narratives): Translates the business solutions to specific result statements (outcomes, outputs) and adds a short narrative for each results area. Also suggests a required budget per outcome/output.
  • Integration of Due Diligence Policy into the BOS.
  • Business Operations Monitoring, Evaluation and reporting: Defines outcome and output level indicators, targets and baselines.
  • Business Operations Governance Mechanisms. Define expected mode of governance mechanism.
  • Business Operations Budgetary Framework: Describes the resource requirements, including a resource map of existing resources, the resource gap and a resource mobilization strategy.
  • To operationalize the Business Operations Strategy: Outlines the implementation of BoS through work planning, including the concepts of integrated (OMT) work plan and the use of the standardized MoU for Common Services.

 

N

Deliverables/Outputs

Estimated Duration to Complete

Target Due Dates

Review and Approvals Required (Indicate designation of person/team who will review outputs and confirm acceptance)

1

Completion of workplan for the assignment

4 days

By 15th January

 

2

Conduct the orientation/sensitization session on new BOS template and guidelines with OMT, UNCT, Program Management Team (PMT) and all working groups under OMT

1 day

By 30th January

UNCT

OMT

3

Provides Baseline Analysis, Needs and Opportunities Analysis on operational services, processes and procedures in consultation with OMT working groups and PMT (detailed meeting/consultation with each working group); and �draft Cost Benefit Analysis(CBA).

4 weeks

By 1st March

 

OMT Chair

4

Facilitates Pre -Prioritization and pre-validation workshop with OMT, its working groups and i.e. business prioritization exercise to determine strategic operational services; and finalize related CBA.

1 week

15th March

 

OMT

 

5

Presents a draft BOS to include:

  • Business Operations Results Framework, reflecting medium-term outcomes and outputs in line with the OPIII cycle.
  • Monitoring and Evaluation Framework, reflecting outcome and output level indicators, allowing for monitoring and evaluation of the impact of business operations.
  • Business Operations Governance Mechanisms.

1 week

30 March 2019

 

OMT-Chair

UNCT

RC

6

Submits the finalized BOS

1 week

15th April 2019

 

OMT-Chair

Total # of Days:

 

Institutional Arrangement

The Consultant will report to the Chair of Operations Management Team (referred to as “Supervisor” hereafter and work under his/her overall guidance. Through the Supervisor, the Consultant will implement the deliverables described below in consultation with other members of the OMT.

  • The Consultant will not provide any substantive or operational information regarding UN’s operational services and procurement activities to third parties without the written consent of the UNCT.
  • This consultancy will be administrated by the United Nations Development Programme (UNDP), and all relevant UNDP rules, policies and procedures will apply.
  • The Supervisor will ensure that the Consultant receives access to the respective offices of the UN agencies for relevant meetings, presentations and training sessions.

Duration of the Work

The assignment will be 40 working days spread over 4 months. The consultant is expected to be in the Philippines for 8 weeks during the course of the assignment.

Duty Station

The assignment is both home-based and non-home based. The Consultant is expected to travel to the Philippine Country Office (CO) to undertake the assignment in the country (Philippines) is required to undertake the Security training prior to travel to the Philippines.

Minimum Qualifications of the Individual Contractor

Education

  • Master’s Degree in operations, finance, auditing, logistics, procurement, management, statistics or development related field preferably with specific focus on international development and humanitarian operations

Experience

  • Minimum of 5 years of experience in operations & programme management, conceptualization of business processes and procedures, knowledge and application of Result Based Programming and Budgeting, working with international organizations such as UN bodies and agencies. Application and linking of BOS with UNDAF and UNDAF planning, monitoring, evaluation and reporting strategies.
  • Previous Experience in supporting an OMT on BOS creation is a distinct advantage.

Language

  • English, both oral and written

Competencies

Professional Competencies

  • Ability to identify issues, analyze and participate in the resolution of issues. Ability to engage others for data collection. Ability to apply sound judgment in the context of assignments given, and work under pressure. Shows persistence and remains calm in stressful situations. Shows pride in work and achievements, demonstrates professional competence and mastery of the subject matter. Responds positively to feedback and different points of view. Conscientious and efficient in meeting commitments, observing deadlines and achieving results.
  • Planning and Organizing: Develops clear goals that are consistent with the terms defined here. Identifies priority activities and assignments, and adjusts them as required. Allocates appropriate time and resources for completing work by foreseeing risks and developing contingency plans accordingly. Monitors and adjusts plans as necessary, and uses time effectively.
  • Accountability: Takes ownership of responsibilities and honors commitments. Delivers assigned tasks within prescribed time, cost and quality standards. Operates in compliance with organizational regulations and rules. Takes personal responsibility for his/her shortcomings.

Functional Competencies

  • Knowledge and understanding of issues pertaining to UN’s work, particularly in the operational support services (Common Services) for programme implementation e.g. services in the areas of Procurement, ICT, HR, Logistics, Security etc.
  • Knowledge and understanding of the General Assembly resolution GA/Res/71/243 on the quadrennial comprehensive policy review of operational activities for development of the United Nations system, in which the Assembly specifically called for a system-wide strategic document for collective action to support the implementation of the 2030 Agenda for Sustainable Development, and a comprehensive proposal on further improvements to the resident coordinator system on harmonization of business practices within UN agencies.
  • Expertise in operational support activities required to ensure high-quality and cost-effective delivery of UN’s development and humanitarian assistance.
  • Experience with holding operational analyses to identify benchmarks on quality and efficiency for inter-agency operations activities, and monitor and implement these activities accordingly.
  • Knowledge of UN’s legal and market context in the Philippines, particularly to facilitate UN’s inter-agency harmonization, operational support and procurement activities.
  • Experience with mapping, evaluation and development of UN’s operational/common/joint services

Criteria for Evaluation of Level of Technical Compliance of Individual Contractor

Offers will be evaluated based on combined scoring method – where the Technical Proposal will be evaluated based on qualifications in the CV and brief description of previous work. The Technical evaluation and is weighted a max. of 70%.

The Financial Proposal that will be evaluated through submission of the Offeror’s Letter to UNDP Confirming Interest and Availability for the IC including Financial Proposal Template and combined with the price offer will be weighted a max of 30%;

For the evaluation of the Technical Proposal, the selection of the successful consultant must be based in the following qualifications (with the appropriate obtainable points):

Technical Evaluation Criteria

Obtainable Points

Master’s Degree in operations, finance, auditing, logistics, procurement, management, statistics or development related field preferably with specific focus on international development and humanitarian operations

20

Minimum of 5 years of experience in operations & programme management, conceptualization of business processes and procedures, knowledge and application of Result Based Programming and Budgeting, working with international organizations such as UN bodies and agencies. Application and linking of BOS with UNDAF and UNDAF planning, monitoring, evaluation and reporting strategies.

60

Previous Experience in supporting an OMT on BOS creation is a distinct advantage

15

Excellent written and spoken knowledge of English

5

Total Obtainable Score:

100

Scope of Price Proposal and Schedule of Payments

This is a fixed out-put based contract price regardless of extension of the herein specific duration. The consultant will be paid an all-inclusive lump sum amount (including but not limited to travel, communications, social security, pension and income tax) as follows:

N

Outputs/Deliveries

Payment Schedule

Payment Amount

1

Upon satisfactory completion and acceptance of the delivery #3 on the Baseline analysis

1st week of XXX or specific date-XXX

30%

2

Upon satisfactory completion and acceptance of the final deliverable to submit the finalized BOS

1st week of XXX or specific date-XXX

70%

Each Offeror will indicate the cost of services for each deliverable in US dollars when applying for this consultancy. The Consultant will be paid only after submission of the reports to the OMT and the Supervisor confirms the acceptance and completion of each deliverable.

Recommended Presentation of the Offer

Interested Offerors must submit all documents to procurement.ph@undp.org:

  1. Duly accomplished Letter of Confirmation of Interest and Availability using the template provided by UNDP;
  2. Financial Proposal that indicates the all-inclusive fixed total contract price, supported by a breakdown of costs, as per template provided. If an Offeror is employed by an organization/company/institution, and he/she expects his/her employer to charge a management fee in the process of releasing him/her to UNDP under Reimbursable Loan Agreement (RLA), the Offeror must indicate at this point, and ensure that all such costs are duly incorporated in the financial proposal submitted to UNDP.
  3. Personal CV/P11 indicating all past experience from similar projects or requirements, as well as the contact details (email and telephone number) of the Candidate and at least three (3) professional references;
  4. Brief description of not more than 5 pages long: why the candidate considers him/herself as the most suitable for the assignment, highlighting specialized background advantages for the scope of work and requirement;

 

 

In view of the volume of applications UNDP receives, only shortlisted offerors will be notified.