311-2023-UNDP-UKR-RFQ-DG for purchase of Cisco Unified Contact Center Express

This specific tender is managed via the new supplier portal system of UNDP Quantum. If you are interested in submitting a bid for this tender, you must subscribe following the instructions in the user guide. If you have not registered a profile with this system, you can do so by following the link for Supplier Registration.

If you already have a supplier profile, please login to the Supplier Portal, then search for the negotiation using the reference number UNDP-UKR-00420, following the instructions in the user guide.

Introduction

Dear Bidder,

The United Nations Development Programme (UNDP) hereby invites you to submit a Quotation to the Request for Quotation (RFQ) UNDP-UKR-00324: 311-2023-UNDP-UKR-RFQ-RPP for Purchase of Cisco Unified Contact Center Express software for the Ombudsperson’s hotlines in Ukraine.

Interested suppliers must submit their offer directly in the system as instructed in the solicitation document, following the instructions in the available user guide. if you have an account, please log in by following this link: http://supplier.quantum.partneragencies.org/ using your username and password. 

Use the forgotten password/username feature if you do not remember them. If you do not have an account already, you can register one following this link: Supplier Registration (oraclecloud.com)

Localized guide for Supplier profile registration Quantum Supplier registration brief manual UA v.3.pdf (undp.org) (UA)

Global guide for Supplier profile registration and bid submission PowerPoint Presentation (undp.org) (EN)

All the bidders are strongly encouraged to initiate the supplier registration in Quantum system at least five days before the tender deadline.

Search for the specific tender using search filters and subscribe to the tender in order to get notifications in case of amendments of the tender document. If you need support with the online system, you can contact the contact details of this tender as indicated in the solicitation document.

Do not create a new profile if you already have one. Use the forgotten password feature in case you do not remember the password or the username from previous registration.


Additional information:

- Bidders are strongly advised to go through additional materials on using Quantum supplier portal.  Guide for UNDP suppliers using Oracle Supplier Portal for online eTendering posted here: https://www.dropbox.com/sh/nk45w09g4ess5uk/AAAeW2_9WsFefnBawbpfR1JFa?dl=0

- If you need support with the online system, you can contact procurement.ua@undp.org, subject UNDP-UKR-00420_Clarification request. 

- Bidders must send their inquiries and requests for clarifications related to Terms of Reference / Specification / Other bidding documents using the messaging functionality in the portal.

- Documents can be submitted in English or Ukrainian languages.

 

ATTENTION: Quotations shall be submitted only through Oracle Supplier Portal for online eTendering. Quotations shall not be submitted to any email addresses. Otherwise, such offers shall be disqualified.

 

United Nations Development Programme

Procurement Unit  



Documents :

Negotiation Document(s) (Before Accessing other negotiations Document(s), please click on this link)