View Negotiation

Business Process Review and Strategic Business Plan
Procurement Process :RFP - Request for proposal
Deadline :06-Dec-23 @ 03:00 PM (New York time)
Published on :20-Oct-23 @ 12:00 AM (New York time)
Development Area :OTHER  OTHER
Reference Number :UNDP-JAM-00082
Contact :Procurement Unit RBLAC Regional HUB -

This specific tender is managed via the new supplier portal system of UNDP Quantum. If you are interested in submitting a bid for this tender, you must subscribe following the instructions in the user guide. If you have not registered a profile with this system, you can do so by following the link for Supplier Registration.

If you already have a supplier profile, please login to the Supplier Portal, then search for the negotiation using the reference number UNDP-JAM-00082, following the instructions in the user guide.

Introduction :

Title: Business Process Review and Strategic Business Plan for Re-Engineering Jamaica’s Justice Training Institute

Type of Consultancy: Consultancy firm

Project Name: The Social Justice Project (SO-JUST)

Duty Station: Jamaica

Duration of Assignment: 50 days over a 6-month period

Scope of tender:

The consulting firm will be required to undertake a Business Process Review of the JTI and develop a Strategic Business Plan for Re-engineering the JTI. The primary objectives of this consultancy are as follows: 

1. To conduct a Business Process Review of the JTI and compile an outcome report that:
i. Provides an insightful and accurate analysis of the JTI, including its strengths, challenges and limitations, current mandate, structure, human resource capacity, course offerings, business processes and overall scope of operations.
ii. Analyses the scope and current functions of the JTI against the training priorities of the MOJ and the Courts and identifies recommended strategies for the development of the JTI to meet those priorities.
2. To develop a Strategic Business Plan for Re-engineering the JTI, with accompanying costed Action Plan, Proposed Organisational Structure, Human Resource Requirements, Job Profiles and Monitoring and Evaluation Framework, that: 
i. Provides a clear pathway for re-engineering justice training processes, including strategies that target business sustainability of the JTI, improvements to organisational culture, performance, and operational effectiveness of the JTI.
ii. Outlines learning modalities and strategies for the JTI to respond effectively and sustainably to the training priorities of key stakeholders including the MOJ and the Courts. 
iii. Identifies modalities for the JTI to support the evolution of justice services and programmes that effectively respond to social context issues and provide more targeted services to vulnerable groups, including persons with disabilities and those in rural or underserved communities.
iv. Outlines strategies for enhancing the financial sustainability of justice training programmes.
v. Outlines sustainable costed options for modernizing justice training, including integrating virtual, self-directed and hybrid learning options, partnering with international and national training and certification entities, and providing a more varied, marketable, and accessible suite of training programmes.
vi. Outlines strategies for enhancing the profile of the JTI, including strategies designed to:
Enhance the JTI’s credentials and image as the preferred training provider for justice sector skills and career-advancing certifications.
Outline a pathway to enable the accreditation of JTI’s courses and programmes, with relevant local and/or international accrediting bodies including institutional accreditation in the long-term.
Identify high-level and mid-level business process changes within the JTI to improve and enhance efficiency.
vii. Outlines a proposed revised organisational structure for the JTI, reflective of a new vision, goals and organisational objectives, complete with explanatory information and justification of recommendations.
viii. Outlines human resource requirements and job profiles for supporting the new organisational structure and enabling the JTI to achieve its mandate. 
ix. Outlines Information & Communications Technology (ICT) implications and requirements for all recommended changes.
x. Outlines a Monitoring and Evaluation Framework and accompanying tools to promote a culture of Monitoring, Evaluation and Learning within the JTI, including tools and templates for continuous analysis and improvement of course offerings and business processes.
Proposal should be submitted directly in the portal no later than indicated deadline: November 1st, 2023 @ 15.00 EST (New York Time). If there is a discrepancy between this deadline and the closing date indicated in the portal, then the portal's closing date is the valid closing date.

Interested suppliers must submit their offer directly in the system as instructed in the solicitation document, following the instructions in the available user guide, in case you have never registered before, you can register a profile using the registration link shared via the procurement notice and following the instructions in the guides available in UNDP website: Do not create a new profile if you already have one. Use the forgotten password feature in case you do not remember the password or the username from previous registration.


Search for the specific tender UNDP-JAM-00082 using search filters and subscribe to the tender in order to get notifications in case of amendments of the tender document. If you need support with the online system, you can contact the contact details of this tender as indicated in the solicitation document.


Procurement Unit,

United Nations Development Programme

RBLAC Regional Hub

Documents :
Negotiation Document(s) (Before Accessing other negotiations Document(s), please click on this link)