The nominated supplier shall be responsible to ensure that adequate health and safety measure are respected throughout the project execution.
The vendor must be able to comply with the requirements for after-sales services and maintenance processes. In case the vendor is not located in Kenya to allow for a reasonable response time, it must show proof of a formal agreement with a local representative with relevant experience to perform such requirements. This aligns with UNDP’s mission of developing local capacity. If the vendor is located in Kenya only then a local representation is not necessary.
Please include the following in the offer document if an agreement with a local representative:
- Letter signed by both parties, confirming relationship between vendor and local partner.
- Profile of the local partner, including documentary evidence of relevant experience and services.
- Official documentation stating that the Local Partner is a registered business in the country.
Both the vendor and the local partner (if applicable) need to agree on the warranty and maintenance terms and must be aware of the high-quality expectations for the solution, as the system will serve as a showcase at both national and international levels.
As the local partner may be required to go on-site during the O&M phase for maintenance and/or troubleshooting, it should be based in a strategic location within proximity to the Country Office. In case of a critical incident, the local partner (or the vendor itself, if no local partner is needed) shall acknowledge the issue and perform the required activities depending on the identified incident priority.
Kindly communicate using the messaging functionality in the system. Offers must be submitted directly in the system or you may email to email@example.com and copy firstname.lastname@example.org
Any delay in UNDP’s response shall be not used as a reason for extending the deadline for submission, unless UNDP determines that such an extension is necessary and communicates a new deadline to the Proposers.
Search for the specific tender using search filters and subscribe to the tender in order to get notifications in case of amendments of the tender document. If you need support with the online system, you can contact the contact details of this tender as indicated in the solicitation document.