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PRC0069858 - Community Manager
Procurement Process :IC - Individual contractor
Office :UNDP-R46 - PANAMA
Deadline :03-Jun-24 @ 03:00 PM (New York time)
Published on :14-May-24 @ 12:00 AM (New York time)
Development Area :OTHER  OTHER
Reference Number :UNDP-R46-00313
Contact :Procurement Unit RBLAC Regional HUB -

This specific tender is managed via the new supplier portal system of UNDP Quantum. If you are interested in submitting a bid for this tender, you must subscribe following the instructions in the user guide. If you have not registered a profile with this system, you can do so by following the link for Supplier Registration.

If you already have a supplier profile, please login to the Supplier Portal, then search for the negotiation using the reference number UNDP-R46-00313, following the instructions in the user guide.

Introduction :

Title: Community Manager
Type of Contract: Individual Contract
Direct Supervisor: Regional Director for LAC
Duty Station: Home Based
Estimated Start Date: May 2024
Duration: 12 months

Brief description:

The Community Manager will perform the following functions and responsibilities:

  • Social Media Management and Content Generation.
    • Administer official social media accounts of RBLAC corporate directorate, in coherence and in liaison with Comms team/taskforce. 
    • Develop and execute a comprehensive and goal-oriented digital communications strategies and plans aligned with the regional strategy and in liaison with Comms team. 
    • Conduct research on emerging trends and audience preferences to inform corporate digital communications strategies.
    • Collaborate closely with cross-functional teams to ensure consistent positioning and messaging across all digital channels.
    • Create, curate, and publish compelling content.
    • Create innovative visual and written content, including posts, images, videos, and other relevant formats. 
    • Design and adapt content to maximize engagement and interaction with the audience.

                • Interaction and Response. 
                  • Encourage audience participation through meaningful conversations. 
                  • Ensure corporate directorate accounts engages their key target audiences and stakeholders across social media channels. 
                • Internal Collaboration. 
                  • Collaborate with internal teams to align social media content with organizational messages and objectives. It includes social media content in support of official missions or the participation on relevant events by corporate directorate profiles.
                  • Coordinate with communication and programmatic teams to ensure message consistency, providing feedback and inputs. 
                • Monitoring, analysis, and Improvement.
                  • Define KPIs and prepare monthly comprehensive performance reports and ad-hoc reports when necessary for review and evaluation.
                  • Constantly monitor the performance of social media posts and campaigns of corporate directorate accounts.
                  • Identify areas for improvement and opportunities to increase reach and engagement and provide recommendations accordingly.

                Proposal should be submitted directly in the portal no later than indicated deadline. May 28th, 2024 @ 15.00 EST (New York Time). If there is a discrepancy between this deadline and the closing date indicated in the portal, then the portal's closing date is the valid closing date.

                Proposal should be submitted directly in the portal no later than indicated deadline.

                Any request for clarification must be sent in writing via messaging functionality in the portal. UNDP will respond in writing including an explanation of the query without identifying the source of inquiry.

                Please indicate whether you intend to submit a bid by creating a draft response without submitting directly in the system. This will enable the system to send notifications in case of amendments of the tender requirements. Should you require further clarifications, kindly communicate using the messaging functionality in the system. Offers must be submitted directly in the system following this link:  using the profile you may have in the portal. In case you have never registered before, you can register a profile using the registration link shared via the procurement notice and following the instructions in guides available in UNDP website:  Do not create a new profile if you already have one. Use the forgotten password feature in case you do not remember the password or the username from previous registration.

                If you already have a supplier profile, please login to the Supplier Portal, then search for the negotiation using the reference number UNDP-R46-00313, following the instructions in the user guide.

                Documents :
                Negotiation Document(s) (Before Accessing other negotiations Document(s), please click on this link)