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RFQ- P31.1.1 Service contract for prototype tourism in Maceió– Alagoas.
Procurement Process
RFQ - Request for quotation
Office
UNDP-HQ - UNITED STATES OF AMERICA
Deadline
29-Jul-25 @ 02:30 PM (New York time)
Published on
22-Jul-25 @ 12:00 AM (New York time)
Reference Number
UNDP-HQ-01772,1
Contact
Procurement Unit - cpu.bids@undp.org
Introduction
Description of Services:The services to be provided must have the following features.
| DESCRIPTION | EXPECTED RESULTS | |
| 1. | Creation and development of a low-fidelity prototype | Development of a tangible low-fidelity prototype representing a digital platform for tourism products and experiences, adapted to the technological and sociocultural context of Maceió’s peripheral communities. Note: The prototype must be field-tested with end users (entrepreneurs and tourists), based on structured feedback, ensuring its functionality, appeal, and relevance to the local context. |
| Integration of simplified artificial intelligence with whatsapp | Implementation of a simplified AI solution integrated into WhatsApp to facilitate communication with tourists and direct them to the prototype. | |
| 3. | Pilot actions for prototype validation
| The solution must simulate a service journey, managed by the company, capable of absorbing feedback and guiding future development cycles. |
| 4. | Assisted support via whatsapp for feedback collection
| Deployment of an assisted WhatsApp support channel for feedback collection. Note: the data collected will be used to guide future improvements to the platform and training processes. |
| 5. | Production of audiovisual content (videos, photos) and textual content (engaging descriptions) for the products. | Production of audiovisual (videos, photos) and textual (attractive descriptions) content for local products and/or experiences. |
| 6. | Development of UI/UX design for prototype validation | UI design simulating the future high-fidelity version of the platform, focusing on UX and intuitive navigation. |
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