| Introduction :
UNDP Viet Nam is looking for an experience research institution, a research-based consulting firm or a non-government organization to collaborate with in order to conduct the action-based study and advisory service. Overall objective: - To support provinces with large ethnic minority populations to move towards inclusive and citizen-centric e-services for a selected set of public administrative procedures. Specific objectives: - To conduct an empirical, action-based study on how public service procedures are being provided and how they are being or can be digitalized in three provinces with large ethnic populations (one in the North, one in the Central, and one in the South of Viet Nam); and, - To provide strategic and practical advice on how to address bottlenecks facing the provinces and citizens of diverse ethnic backgrounds in the move towards e-services for a selected set of public administrative procedures. Women-owned companies are encouraged to bid. Preference will be given to equally technically qualified women-owned companies. Please indicate whether you intend to submit a bid by creating a draft response without submitting directly in the system. This will enable the system to send notifications in case of amendments of the tender requirements. Should you require further clarifications, kindly communicate using the messaging functionality in the system. Offers must be submitted directly in the system following this link: http://supplier.quantum.partneragencies.org using the profile you may have in the portal. In case you have never registered before, you can register a profile using the registration link shared via the procurement notice and following the instructions in guides available in UNDP website: https://www.undp.org/procurement/business/resources-for-bidders. Do not create a new profile if you already have one. Use the forgotten password feature in case you do not remember the password or the username from previous registration. Search for the specific tender using search filters and subscribe to the tender in order to get notifications in case of amendments of the tender document. If you need support with the online system, you can contact the contact details of this tender as indicated in the solicitation document. UNDP Viet Nam – Procurement Unit | 
