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T200103 - 01 National Consultant to support content creation and management of PAPI Vietnam website and social media platform, and launch of PAPI 2019 report
Procurement Process :RFP - Request for proposal
Office :UNDP Country Office - VIET NAM
Deadline :28-Jan-20
Posted on :14-Jan-20
Reference Number :62589
Link to Atlas Project :
Non-UNDP Project
Documents :
Procurement Notice
Annex IV
Annex V
Overview :

UNDP Vietnam is seeking for 01 National Consultant to support content creation and management of PAPI Vietnam website and social media platform, and launch of PAPI 2019 report.  

PAPI aims at hearing the voice of citizens from different demographic backgrounds that remains weak in policy making, policy implementation and implementation monitoring. PAPI also means an effective tool for citizens to engage in overseeing the performance of the state apparatus and public administration system at the provincial level. Ultimately, the provinces and cities will be provided with a powerful tool to advance the process of empowering the society, to enhance local governance and to support national efforts in keeping the public administration system and local governments accountable to citizens and the society at large.

The initiative was piloted in three provinces in 2009 and then expanded for larger pilot in 30 selected provinces in 2010. With the success of the pilots, PAPI has been conducted on an annual basis since 2011 in Viet Nam, with 131,501 citizens from different demographic and professional backgrounds interviewed individually to date. The latest survey, PAPI 2019 was completed in November 2019 with 14,138 citizen responses. A national launch of PAPI 2019 report is tentatively planned for end of March 2020.

To prepare for the launch of PAPI 2019 report, increase public accessibility and program outreach, the PAPI website at the address whose platform design was last created in 2015 needs to be upgraded.

Digital media, especially social platforms, are changing the ways people interact, giving rise to new and diverse audiences and empowering civil society in ways that have profound implications for communication and advocacy. In Viet Nam, over 50 percent of population is having internet access while that figure among youth population is estimated at 72 percent. This makes internet a good platform to reach various stakeholders to drive and reinforce changes.

Strategic use of PAPI website, digital media, especially social media, will deepen PAPI’s dialogue with stakeholders about performance of each province for better responding to citizens’ needs. Greater understanding of province ‘s challenges and better involvement in that area’s issues results in higher impacts.

To foster PAPI outreach through developing user-friendly website and targeted media platform. Digital content and engagement will reinforce PAPI’s leadership as a credible voice for and with people. While PAPI Viet Nam website mainly targets donors, policy makers and general public, its social media platform focus on young people. In order to reach the young people, the social media platform needs to be strengthened to attract attention and encourage the youth engagement.

Interested offerors are invited to submit CVs, financial proposals and other information following guidance in the Procurement Notice to:

Procurement Unit

UNDP Viet Nam

304 Kim Ma, Ha Noi, Viet Nam

Tel: (+84 24) 38500100

Direct: (+84 24) 38500195


with notification by email (without attachment) to: that the bidder has submitted proposal.

UNDP will not be responsible for the missing of proposal if the bidder does not send notification email to above address.

Deadline for submission: 23.59, 28 January 2020 (Hanoi time)