Starting from October 2020, the password system for the UNDP eTendering website has been revised to enhance the security and user interface.
To download the guide with more details on the usage of the new password system, please click here.

A partir de Octubre de 2020, el sistema de contraseñas del sitio web de eTendering del PNUD será modificado para mejorar la seguridad y la interfaz de usuario.
Para descargar la guía con más detalles sobre el uso del nuevo sistema de contraseñas, haga clic aquí.

A partir d'octobre 2020, le système d'identification du site eTendering du PNUD est changé pour améliorer la sécurité et l'interface utilisateur.
Pour télécharger le guide avec plus de détails sur l'utilisation du nouveau système d'identification, veuillez cliquer ici.

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Management and Org.Change Advisory-Readvertisement
Procurement Process :RFP - Request for proposal KWT10 - 0000005373   Click here to participate
Office :UNDP CO Kuwait - KUWAIT
Deadline :01-Mar-20 @ 01:31 AM (New York time)
Posted on :11-Feb-20 @ 03:02 AM (New York time)
Reference Number :63315
Link to Atlas Project :
00091562 - Institutional Capacity Implement. KNDP
Documents :
E Tendering Guide
FAQ E Tendering
RFP Document
Question and Clarifications to Vendors
Overview :

Provision of Management and Organization Change Advisory Services (Readvertisement)



The overall objective of this RFP is to provide UNDP and UNDP’s partners with best-in-class advice and analysis, and innovative recommendations that may help State of Kuwait achieve its development objectives.


In order to contribute to this objective, the contractor will provide technical assistance and high-quality consultancy services. The contract will be implemented through specific assignments. UNDP will issue a service request for each of the assignments, detailing inter alia the scope of the assignment, the type(s) of services required, timeframe in which the assignment needs to be completed, and the outputs. The thematic scope of the assignments will be driven by the CPD priorities, priority areas for next development plan as well as transformation efforts in several areas.


Therefore, UNDP in its continuity to offering services to State of Kuwait, wish to enter into Long Term Agreement (LTA) with highly qualified Consultancy Companies, to provide consulting-advisory services in :


  • Management and Organization Change Advisory Services;


  1. Procurement Method: Establishment of Multiple Vendor LTAs with secondary competition. The LTA will be awarded to minimum 2 and maximum 3 Bidders, as per the highest combined technical and financial ranking.
  2. Placement of orders is determined through secondary competition. The LTA Awarded Holders will be called for Secondary Competition once a specific Assignment is determined by UNDP (please see the Section 7, SoP, Phase 2-for secondary competition)
  3. LTA is for period of 3 Years in Total (1 year with possibility of extension for 2 more years)





The overall purpose is to provide UNDP and UNDP’s partners (Kuwait Government and public-private institutions) with best-in-class advice and analysis, and innovative recommendations that may help State of Kuwait to achieve its development objectives.  In order to contribute to this objective, the contractor will provide technical assistance and high-quality consultancy services and intervene in various service lines (business areas), of management and organization change theme.


The service lines (but not limited to below) where the focus will be concentrated, and level of expertise required are listed below:


  • (A). Development and review of organizational strategies;
  • (A). Strategic business planning;
  • (A).  Project cycle management and training;
  • (B).  Business sourcing strategies (e.g. shared services and outsourcing) ;
  • (B).  Risk strategy and business continuity;
  • (B)   Business performance measurement and improvement;
  • (A).  Development of innovation strategies;
  • (B).   Business process analysis, re-engineering and improvement;
  • (A).  Organizational development and change management;
  • (B).  Information management and knowledge sharing;
  • (A). Organizational design and restructuring;
  • (A). Leadership and executive coaching;
  • (B).  Training, skills and knowledge gap assessments & training needs assessments;
  • (A). Development of capacity building strategies and programmes;
  • (A). Personnel and stakeholder engagement and communication strategy;


**The service lines are separated into category A and B. The category A services lines (without undermining category B) based on demand analysis shall be most requested.)

In line with the service lines rendered above, the contractor shall be required to respond to the requirements of specific assignments requested by UNDP, in a team approach (see team structures below). For each assignment UNDP will develop detailed Terms of Reference, rendering requirements and tasks to be delivered by the contractor.

A pre-proposal conference will be conducted at UN House Kuwait, Mishref, Diplomatic Square, Block 7a,  on 18 February 2020, at 1100 AM hours. Interested vendors expressing interest to attend shall send an email to UNDP Focal Point (see RFP for details)

Please note that this procurement process is being conducted through the online tendering system of UNDP. Bidders who wish to submit an offer must be registered in the system. Visit this page for system user guides and videos in different languages:

If already registered, go to and sign in using your username and password. Use "Forgotten password" link if you do not remember your password. Do not create a new profile.

If you have never registered in the system before, you can register by visiting the above link, sign in with username below, and follow the instructions in the user guide:
  • Username: event.guest
  • Password: why2change

If you are interested to participate in this Tender, it is strongly recommended that you log in and subscribe to the Tender using "Accept Invitation" feature so you can keep updated with Tender amendments including deadline. Note that in case of inconsistencies between information in eTendering system and other premises, information in eTendering system prevails.
If you are facing login issues or have any challenges with using the eTendering system, please consult the various user guides/videos in the link below or contact the procurement focal point managing the tender you are interested in.

Si encuentra problemas de acceso o tiene dificultades para utilizar el sistema de eTendering, por favor consulte las guías de usuario y los vídeos en el enlace que podrá encontrar más abajo, o contacte con la persona de referencia de la licitación en la que esté interesado en participar.

Si vous rencontrez des problèmes de connexion ou rencontrez des difficultés lors de l'utilisation du système eTendering, veuillez consulter les différents guides / vidéos de l'utilisateur fournis dans le lien ci-dessous ou contacter le point focal des achats gérant l'offre qui vous intéresse.