| Overview : The objective of this procurement exercise is to contract an individual consultant who will review and analyse the current business process for Appendix D; MAIP (Malicious Acts Insurance Policy), UN Claims Board –Loss/Damage to Personal Effects claims. Once the deficiencies are identified, the Consultant will develop a solution that is automated, streamlined and simplified, and that will be implemented in ServiceNow platform which OHR is currently introducing. This requires the Consultant to develop the functional requirements and workflow that will transform the current complex manual processes, and related processes within the Strategic People Management pillar, into an innovative and workable business solution for headquarters and to support country offices. This project is an important part of UNDP’s duty of care initiatives as part of its People for 2030 strategy. Details are provided in the Terms of Reference as advertised on UNDP job site VA #:https://jobs.undp.org/cj_view_job.cfm?job_id=93375 Interested bidders are requested to submit their application using the following link: VA #:https://jobs.undp.org/cj_apply.cfm?cur_job_id=93375 as per the instruction in the notice and using templates provided. PLease note the deadline for the submission of application is 28 August 2020. | 
