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RFP-TKM-003-2020 "Company services on implementation of the Internet Banking and Mobile Banking platform and the HCE for Mobile Bank module, integration with the existing environment and technical support in the SBFFEA of Turkmenistan"
Procurement Process :RFP - Request for proposal TKM10 - 0000007164   Click here to participate
Office :UNDP Country Office - TURKMENISTAN
Deadline :07-Oct-20 @ 06:00 AM (New York time)
Posted on :15-Sep-20 @ 06:11 AM (New York time)
Development Area :SERVICES  SERVICES
Reference Number :70173
Link to Atlas Project :
00118854 - Digital Transformation in Banking
Documents :
2018_eTendering_User_Guide_for_Bidders
Video Instructions for Bidders
Overview :

Tender Ref. RFP-TKM-003-2020 "Company services on implementation of the Internet Banking and Mobile Banking platform and the HCE for Mobile Bank module, integration with the existing environment and technical support in the State Bank for Foreign Economic Affairs of Turkmenistan (TFEB)"

Dear Bidder,

The United Nations Development Programme (UNDP) in Turkmenistan hereby invites you to submit a Proposal to the Request for Proposal (RFP) for provision of company services on implementation of the Internet Banking and Mobile Banking platform and the HCE for Mobile Bank module, integration with the existing environment and technical support in the State Bank for Foreign Economic Affairs of Turkmenistan (TFEB)”.

Detailed Terms of Reference as well as other requirements are listed in the RFP available on UNDP ATLAS e-Tendering system” (https://etendering.partneragencies.org ) UNDP/TKM10/Event ID: 0000007164.

Online Pre-Bid Conference via Zoom will be held on 22 September 2020  at 15:00 PM, ASHGABAT TIME through following link: https://undp.zoom.us/j/98195966520.

All interested bidders should confirm their attendance no later than September 21, 18:00 Ashgabat Time to this email address victoria.saygusheva@undp.org . The UNDP focal point for the arrangement of Online Pre-Bid Conference: Ms. Victoria Saygusheva; e-mail: victoria.saygusheva@undp.org .

Your offer, comprising of a Technical and Financial Proposal, should be submitted in accordance with RFP requirements, through UNDP ATLAS e-Tendering system and by the deadline indicated in https://etendering.partneragencies.org.

NOTE! The Financial Proposal and the Technical Proposal files MUST BE COMPLETELY SEPARATE and uploaded separately in the system and clearly named as either “TECHNICAL PROPOSAL” or “FINANCIAL PROPOSAL”, as appropriate. Each document shall include the Proposer’s name and address. The file with the “FINANCIAL PROPOSAL” must be encrypted with a password so that it cannot be opened nor viewed until the Proposal has been found to pass the technical evaluation stage. Once a Proposal has been found to be responsive by passing the technical evaluation stage, UNDP shall request the Proposer to submit the password to open the Financial Proposal. The Proposer shall assume the responsibility for not encrypting the financial proposal. NOTE: DO NOT ENTER PROPOSAL PRICE IN THE SYSTEM, INSTEAD ENTER ONE.

In the course of preparing and submitting your Proposal, it shall remain your responsibility to ensure that it is submitted into the system by the deadline. The system will automatically block and not accept any bid after the deadline. In case of any discrepancies deadline indicated in the system shall prevail. Kindly ensure that supporting documents required are signed and stamped and in the .pdf format, and free from any virus or corrupted files and FINANCIAL PROPOSAL IS PASSWORD PROTECTED. NOTE!  The File name should contain only Latin characters (No Cyrillic or other alphabets).

You are kindly requested to indicate whether your company intends to submit a Proposal by clicking on “Accept Invitation” button no later than 21 September 2020. This will enable you to receive amendments or updates to the RFP. This does not bind the bidder to submit a bid, but subscribes you for notification in case of any changes.

If that is not the case, UNDP would appreciate your indicating the reason, for our records.

If you have not registered in the system before, you can register now by logging in https://etendering.partneragencies.org.

  • using username: event.guest
  • password: why2change

The step by step instructions for registration of bidders and quotation submission through the UNDP ATLAS e-Tendering system is available in the “Instructions Manual for the Bidders”, attached. If you face with any difficulties when registering your company or submitting your quotation, please send an email to aygul.atabayeva@undp.org. 

Please note that ATLAS has following minimum requirements for password:

  1. Minimum length of 8 characters.
  2. At least on capital letter.
  3. At least one number.

New bidder registering for first time, system will not accept any password that does not meet the above requirements and thus registration cannot be completed.

For already existing bidders whose current password does not meet the criteria, when signing in, system will prompt you to change the password, and it will not accept a new password that does not meet requirement.

The user guide and videos are attached.

The bidders are advised to use Internet Explorer (Version 10 or above) to avoid any compatibility issues with the e-tendering system.

No hard copy or email submissions will be accepted by UNDP.

UNDP looks forward to receiving your Proposal and thanks you in advance for your interest in UNDP procurement opportunities.

The following documents represent an integral part of this RFP and includes the following attachments:

  1. Request for Proposal in English language
  2. Request for Proposal in Russian language
  3. Annex 1_Checklist_ENG
  4. Annex 2_Checklist_RUS
  5. Annex3_Form A_ENG
  6. Annex4_Form A_RUS
  7. Annex5_Form B_ENG
  8. Annex6_Form B_ENG.docx
  9. Annex7_Form C_ENG.docx
  10. Annex8_Form C_RUS.docx
  11. Annex9_Form D_ENG
  12. Annex10_Form D_RUS
  13. Annex11_Form E_ENG
  14. Annex12_Form E_RUS
  15. Annex13_Form F_ENG
  16. Annex14_Form F_RUS
  17. Annex15_Form G_ENG
  18. Annex16_Form G_RUS
  19. Annex 17 eTendering User Guide for Bidders 2018
  20. Annex 18 Video Guides for Bidders
Please note that this procurement process is being conducted through the online tendering system of UNDP. Bidders who wish to submit an offer must be registered in the system. Visit this page for system user guides and videos in different languages: https://www.undp.org/content/undp/en/home/operations/procurement/business/procurement-notices/resources/

If already registered, go to https://etendering.partneragencies.org and sign in using your username and password. Use "Forgotten password" link if you do not remember your password. Do not create a new profile.

If you have never registered in the system before, you can register by visiting the above link, sign in with username below, and follow the instructions in the user guide:
  • Username: event.guest
  • Password: why2change

If you are interested to participate in this Tender, it is strongly recommended that you log in and subscribe to the Tender using "Accept Invitation" feature so you can keep updated with Tender amendments including deadline. Note that in case of inconsistencies between information in eTendering system and other premises, information in eTendering system prevails.